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Disabled Access Guide for Wandsworth Town Hall Extension
Wandsworth High Street
Wandsworth
London
SW18 2PU
Tel: 020 8871 6060
Email: enquiries@wandsworth.gov.uk
Web: http://www.wandsworth.gov.uk
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Introduction
Services/facilities within the building include Blue Badge issue, bus pass issue, Consumer Protection, Council Tax, Environmental Services, Housing Benefit, Student Services.
Related link Wandsworth Town Hall.
Related link Wandsworth Register Office.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:30 - 12:30 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Wandsworth.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Wandsworth Town.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is East Putney.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
For Blue Badge parking please see the separate guide to Wandsworth Town Hall.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 109cm (3ft 6in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 109cm (3ft 6in) wide.
There are also 2 manual single doors available at this entrance.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception (Enquiries)
The reception desk is 15m (16yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Hearing loops are available at all desks and in all interview rooms.
Other Floors
The floors which are accessible by stairs are G-1-2-3-4-5-6-7.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located past reception on the right.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5-6-7.
The lift is 32m (35yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.45m x 1.3m (4ft 9in x 4ft 3in).
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 24m (26yd) from the main entrance.
The accessible toilet is located opposite the reception desk on the right.
There is level access to the accessible toilet.
This is not by lift.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 98cm (3ft 2in).
The door is light.
The dimensions of the accessible toilet are 199cm x 424cm (6ft 6in x 13ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 127cm (4ft 2in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is push.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 103cm (3ft 4in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located opposite the enquiries desk.
The female and male toilets are 22m (24yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
The baby change is located in a dedicated room in the Finance Department waiting area.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Introduction
The Town Hall Extension is currently undergoing major refurbishments, this should be complete in early 2014.
