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Disabled Access Guide for Wandsworth Register Office
Wandsworth High Street
Wandsworth
London
SW18 2PU
Tel: 020 8871 6121
Fax: 020 8871 8100
Textphone: 020 8871 8642
Email: registeroffice@wandsworth.gov.uk
Web: http://www.wandsworth.gov.uk
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Introduction
Services/facilities within the building include Registrars of birth, Deaths and Marriages and the Nationality Checking Office.
Related link Wandsworth Town Hall.
Related link Wandsworth Town Hall Extension.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
Saturdays are by appointment only.
Location
The venue is situated within the centre of the town.
This venue is situated in Wandsworth.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is East Putney.
Parking (Staff Car Park)
Each ceremony can have 1 space allocated in the main staff car park on a weekday, 2 on a Saturday.
Blue Badge parking is also available by arrangement, for details please see the separate guide to Wandsworth Town Hall.
Outside Access (Registrars Office)
This information is for the entrance located on Wandsworth High Street.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 102cm (3ft 4in) wide.
Level Change (Registrars Office)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located to the left of the entrance.
There are 7 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
The ramp overcomes the entrance steps.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Adapted Toilet (Female)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the main entrance.
The adapted toilet is located in a corridor facing the reception desk.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the adapted toilet are 147cm x 201cm (4ft 9in x 6ft 7in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 68cm (2ft 2in).
There is not a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 42cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located within the female adapted toilet.
The height of the baby change table once extended is 88cm (2ft 10in).
Inside the venue, there is level access to the baby change facility.
Adapted Toilet (Male)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 8m (26ft 2in) from the main entrance.
The adapted toilet is located in a corridor facing the reception desk.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a sliding bolt.
The width of the adapted toilet door is 77cm (2ft 6in).
The door is heavy.
The dimensions of the adapted toilet are 275cm x 257cm (9ft x 8ft 5in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 148cm (4ft 10in).
There is not a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 43cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 121cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located within the male adapted toilet.
The height of the baby change table once extended is 115cm (3ft 9in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located off the main corridor.
The female and male toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the standard toilets.
The height of the baby change table once extended is 114cm (3ft 8in).
Inside the venue, there is level access to the baby change facility.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Staff are Text Relay aware.
