Disabled Access Guide for Walthamstow Central Station

The venue is situated within the centre of the area.

This venue is situated in Walthamstow.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Walthamstow Central.

This venue does have its own car park.

Parking is not free for all users.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3m x 6m (9ft 10in x 19ft 8in).

The nearest designated bay is 25m (27yd) from the car park entrance.

The furthest designated bay is 35m (38yd) from the car park entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located outside the car park entrance.

There is a dropped kerb from the drop off point.

There is tactile paving on the dropped kerb.

This information is for the entrance located off Selbourne Road.

There is not level access to the service.

The main doors open (no doors).

There are two identical entrances at either side of the main ticket office.

There is a ramp or slope to access this area/service.

The ramp or slope is located to either side of the entrances.

The ramp or slope is steep.

The ramp or slope is permanent.

This information is for the entrance located in Station Approach.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are permanently held open.

The door opening is 150cm (4ft 11in) wide.

This entrance gives access to Platform 1.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the doorway.

The ramp or slope is easy.

The ramp or slope is permanent.

The reception desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are not trained to use the hearing system.

The reception desk is 4m (13ft 1in) from the car park entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not level access to the service.

The lighting levels are varied.

There are steps to access this area/service.

The steps are located leading to the underpass between platforms.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading on to the platforms.

The ramp or slope is easy.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 7 member(s) of staff on duty.

The station is not staffed between 21:00 - 06:00.

There is an office to obtain help.

This office is located on Platform 1.

The office to obtain help is 18m (20yd) from the car park entrance.

There is a ticket office.

The ticket office is located immediately beyond the main entrances.

The ticket office is 5m (16ft 4in) from the main entrances.

The train companies operating from within this station are National Express East Anglia.

There is a taxi rank.

The taxi rank is located off Selbourne Road.

The taxi rank is 70m (76yd) from the main entrance.

Shops and services within the station include Coco Café and a newsagents.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by ramp / slope is/are 1-2.

The platform(s) which can be accessed by either level access/ramps/lifts/stairclimber from inside the station is/are 2.

The platform(s) which can be accessed by using alternative outside access entrances only is/are 1.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.