Disabled Access Guide for Visioncare Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Marylebone.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Baker Street.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.9m x 6m (6ft 2in x 19ft 8in).

On street Blue Badge parking is located in Dorset Street.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 96cm (3ft 1in) wide.

The counter is 3m (9ft 10in) from the main entrance.

There is level access from the entrance.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are medium.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are not allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet and wood.

The floors which are accessible by stairs are G-B.

There are 14 steps between floors.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The services on the floors which are not accessible are the treatment room and standard toilet.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 12m (13yd) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is carpet.

There is not a bed/couch.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Access to Standard Unisex Toilets

The unisex toilet is located on the basement floor.

The unisex toilets are 14m (15yd) from the main entrance.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.