Disabled Access Guide for Vision Express

The venue is situated outside the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Nugent Shopping Centre car park.

The car park is located opposite the venue.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 205cm (6ft 8in) wide.

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 10m (11yd) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information is available in large print on request.

Lighting levels are bright.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are vending machines.

The vending machines controls are within 120cm from floor level.

There is a children's play area.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 15m (16yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 86cm (2ft 9in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

Some chairs are permanently fixed.

Some tables are permanently fixed.

Lighting levels are adjustable.

The room does not have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.