Disabled Access Guide for The Venue

Services/facilities within the building include a swimming pool, teaching pool, health suite, fitness suite, dance studio, creche, soft play area and a cafe.

Last entry to Beaumonts Health Club is 1 hour before closing and the last entry for the main pool is ½ hour before closing.

The venue is situated within the centre of the town.

This venue is situated in Borehamwood.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Elstree & Borehamwood.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.1m x 6.1m (10ft 2in x 20ft ).

The nearest designated bay is 36m (39yd) from the main entrance.

The furthest designated bay is 37m (40yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

The details here are for the 2 designated bays at the rear of the centre only.

Further Blue Badge and standard parking is available in the Civic Offices Pay and Display Car Park further behind the centre.

All customers of The Venue's facilities can claim back the cost of their parking ticket (for up to 2 hours) by bringing the tear-off section of the parking ticket to reception when they arrive.

This information is for the entrance located at the front of the centre.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 127cm (4ft 2in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 131cm (4ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the side of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

This venue does play background music.

Music is played in the fitness suite.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

The photograph shows some of the designated seating in the pool viewing area.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located to the left, behind reception.

The lift is a standard lift.

The floors which are accessible by this lift are G-1.

The lift is 18m (20yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.05m x 1.29m (3ft 5in x 4ft 2in).

The clear door width is 79cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is low.

The lift does have tactile markings.

The first floor button has Braille markings.

Access to fitness suite

The fitness suite is located on the first floor.

The fitness suite is 17m (18yd) from the lift.

There is level access to the fitness suite.

This is by lift.

There are doors into the waiting room / area.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 168cm (5ft 6in) wide.

Fitness Suite (General)

Staff receive no training in assisting disabled people.

Equipment suitable for mobility or sensory impaired users includes free weights and resistance upper body machines.

A portable hearing loop is not available for induction.

There is clear manoeuvring space between equipment.

There is level access to all of the equipment.

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are steps into the swimming pool.

There is a handrail on both sides of the steps.

There are 6 steps.

There is a ladder type entrance into the water.

There is a handrail on both sides of the ladder.

The teaching pool has a height adjustable floor.

There are 5 deep steps, with a handrail to the left going up, leading down to the spa pool.

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 26m (28yd) from the main entrance.

The distance between the floor and the lowest dining table is 57cm (1ft 10in) cm.

The distance between the floor and the highest dining table is 72cm (2ft 4in) cm.

Menus are wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is sandwiches, hot and cold snacks.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

The female toilet is identical, but only 10m from the lift.

There is also an adapted toilet with baby change facilities at the side of the pool viewing area.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located to the right, behind reception.

The female and male toilets are 20m (22yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Standard toilets are also available on the first floor, in the wet side changing area and at the rear of the pool viewing area.

There are standard changing rooms available.

The standard changing rooms are located to the right as you enter.

The standard changing room is 20m (22yd) from the main entrance.

The standard changing room is 10m (11yd) from the reception desk.

The standard changing room is 10m (11yd) from the pool.

There is not level access to the standard changing rooms.

The changing room contains baby change tables 127cm high.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading down to the changing area.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 136cm (4ft 5in).

The ramp has handrails both sides.

Standard level access shower facilities are available.

The showers are located in the wet side changing area.

There is level access to the services from the shower facilities.

The showers contain a flip down seat and grab rails.

There are adapted changing rooms available.

The adapted changing rooms are located on the far side of the wet side changing area.

The adapted changing room is 40m (44yd) from the main entrance.

The adapted changing room is 30m (33yd) from the reception desk.

The adapted changing room is 20m (22yd) from the pool.

There is not level access to the adapted changing rooms.

The adapted cubicle was closed for repairs at the time of survey.

There are standard changing rooms available.

The standard changing rooms are located on the first floor.

The standard changing room is 15m (16yd) from the fitness suite.

There is level access to the standard changing rooms.

The female changing room is 3m from the lift.

The male changing room is 15m from the lift.

Standard level access shower facilities are not available.

The showers are accessed by a medium step, and contains a 44 cm high fold down seat and grab rails.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.