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Disabled Access Guide for Turner Sims Concert Hall
Building 52
University of Southampton
Highfield Campus
Southampton
SO17 1BJ
Tel: 02380 595000
Fax: 02380 593131
Web: http://www.soton.ac.uk
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Location
The venue is situated within the centre of the campus.
This venue is situated in the Highfield Campus.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline railway stations are Southampton Parkway (Airport) and Southampton
Central (City Centre).
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the back of the venue.
The car park type is open air/surface.
There are 2 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.7m x 4.9m (12ft 1in x 16ft ).
The nearest designated bay is 46m (50yd) from the main entrance.
The furthest designated bay is 50m (55yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 168cm (5ft 6in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Outside Access (Stage Entrance)
This information is for the entrance located at the side of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Level Change (Stage Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception (Box Office)
The reception desk is 7m (22ft 11in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
A stair climber chair is available to evacuate wheelchair users from the lower level to ground level.
Staff are trained in the operation of the stair climber chair.
Outside Access (Concert Hall Entrance)
This information is for the entrance located at the front of the concert hall.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 128cm (4ft 2in) wide.
Hold open devices are available on these doors and the doors are held open whilst audiences are entering the hall.
Theatre / Opera House
There are designated spaces for wheelchair users.
Designated seating is located at the rear of the venue.
Wheelchairs are left with the patron.
A companion may sit with you.
Companions sit next to you.
It is 40m (44yd) from the designated seating area to the nearest adapted toilet.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
The rows suitable for hearing loops are all.
There is a wheelchair to borrow.
To borrow the wheelchair please ask at the box office.
Assistance dogs are allowed in the auditorium.
Designated seating is available at the rear of the theatre.
Other Floors
The floors which are accessible by stairs are LG-G.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located backstage.
The floors which are accessible by this lift are LG-G.
Staff do need to be notified for use of the lift.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift is only available for performers or patrons who have requested seating at the front of the concert hall.
A stairclimber is also available for access to the stage floor.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 11m (12yd) from the main entrance.
The adapted toilet is located within the standard male and female toilets.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a sliding bolt.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 155cm x 205cm (5ft 1in x 6ft 8in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 78cm (2ft 6in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the left hand side as you enter.
The female toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the right hand side as you enter.
The male toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
