Disabled Access Guide for Trinity Medical Centre

The venue is situated within the centre of the area.

This venue is situated in Penge.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Penge West.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope does not bypass the steps.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

The type of flooring in walkways and corridors is carpet.

There are steps to access this area/service.

The steps are located leading to the service(s) and to the right as you enter.

There are 3 steps to the area/service.

The lighting levels at the steps are low.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the left going up.

There is a waiting room / area.

The waiting room / area is 6m (19ft 8in) from the main entrance.

There is not level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is carpet.

Some chairs are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are medium.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 5 consultation / treatment rooms available.

The room surveyed was 2.

The consultation / treatment room is 6m (19ft 8in) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is carpet.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are medium.

There are 2 ground floor and 3 first floor consulting rooms.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is low.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the left side going up.

There is a landing.

The services on the floors which are not accessible are 3 consulting rooms.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located past reception.

The unisex toilets are 8m (26ft 2in) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.