Disabled Access Guide for Town Hall (Committee Rooms)

This venue is situated in Torquay.

This venue does have its own car park.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.9m x 3.75m (16ft x 12ft 3in).

The nearest designated bay is 150m (164yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 168cm (5ft 6in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 144cm (4ft 8in) wide.

There are steps to access this area/service.

There are 4 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

Wheelchair users need to ring the bell. They are then escorted to the entrance on the corner of Castle Circus and Lymington Road.

There is level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 130cm (4ft 3in) wide.

Access to reception and the meeting rooms from here is via the stair lift.

There is level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 133cm (4ft 4in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 130cm (4ft 3in) wide.

This entrance gives direct access to the Assembly Rooms.

The reception desk is 6m (19ft 8in) from the front entrance.

There is not level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are low.

There is a ramp or slope to access this area/service.

The hearing loop is in the Meadfoot room.

There is not level access to the service.

The lighting levels are low.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of reception.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 87cm (2ft 10in).

There are steps to access this area/service.

There are 4 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the left going up.

This ramp gives access to the Assembly Room from reception.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located at the stair case to the right of reception.

The lift is a platform lift.

The floors which are accessible by this lift are G-1.

The lift is 30m (33yd) from the accessible entrance.

Staff do need to be notified for use of the lift.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There is also an adapted toilet in the ladies standard toilets on the first floor.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the first floor, at the top of the staircase.

The female toilets are 14m (15yd) from the accessible entrance.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the first floor at the top of the staircase.

The male toilets are 30m (33yd) from the accessible entrance.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There is also an adapted toilet in the ladies standard toilets on the first floor.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are trained to take TypeTalk calls.

Meetings and functions can take place out of hours by prior arrangement - please call 01803 201201 for details.

Most business is conducted through the Connections office next door (including all council payments and enquiries).

There are meeting rooms on the ground floor and the first floor of the Town Hall.

There is an assembly room on the ground floor which is the main function room. There are 4 steps which are 16 cm deep with a handrail on the left hand side which can be overcome by a moderate ramp which is 87 cm wide leading to the assembly room.