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Tower Bridge Exhibition
Tower Bridge
Tower Bridge Road
London
SE1 2UP
Tel: 020 7403 3761
Fax: 020 7357 7935
Email: enquiries@towerbridge.org.uk
Web: http://www.towerbridge.org.uk
Email us about this Venue
Introduction
The main entrance of Tower Bridge Exhibition is located at the North West Tower of the Bridge; allowing entrance into the Bridge's structure.
On exiting the Bridge, follow the painted blue line on the floor which leads you directly to the Victorian Engine Rooms and the second part of the tour, located on the south side of the Bridge at river level on Shad Thames.
Opening Times (Summer)
| Day | Opening Times |
|---|---|
| Monday | 10:00 - 18:30 |
| Tuesday | 10:00 - 18:30 |
| Wednesday | 10:00 - 18:30 |
| Thursday | 10:00 - 18:30 |
| Friday | 10:00 - 18:30 |
| Saturday | 10:00 - 18:30 |
| Sunday | 10:00 - 18:30 |
Last admission is 1 hour before closing.
Opening Times (Winter)
| Day | Opening Times |
|---|---|
| Monday | 09:30 - 18:00 |
| Tuesday | 09:30 - 18:00 |
| Wednesday | 09:30 - 18:00 |
| Thursday | 09:30 - 18:00 |
| Friday | 09:30 - 18:00 |
| Saturday | 09:30 - 18:00 |
| Sunday | 09:30 - 18:00 |
Last admission is 1 hour before closing.
Location
The venue is situated within the centre of the city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is London Bridge.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Tower Hill.
Parking
This venue does not have its own car park.
There is not a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located on the bridge, on the west side of the North Tower.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
The door will be opened by a member of staff.
There is also a revolving door available at this entrance.
No Level Access (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located on the bridge leading up to the North Tower.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Lift (North Tower)
There is a lift for public use.
The lift is located just inside the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-4.
The lift is 20m (22yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.2m x 3.5m (3ft 11in x 11ft 5in).
The clear door width is 116cm.
There are separate entry and exit doors in the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
The lift is always operated by an attendant, and is the only way for visitors to access level 4 from the main entrance.
Reception (Ticket Office)
The reception desk is 7m (22ft 11in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
Inside Access
There is not level access to the service.
This venue does play background music.
Music is played in the walkways.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
There is no access to the view from the walkways for wheelchair users.
No Level Access (The Walkways)
There is a ramp or slope to access this area/service.
The ramp or slope is located at either side of both walkways on level 4.
The ramp or slope is easy.
The ramp or slope is permanent.
No Level Access (Tower of London View)
There are steps to access this area/service.
The steps are located on level 4 of the North Tower.
There are 5 steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
There are no handrails.
These steps lead to a platform where there is a window giving a view of the Tower of London.
Other Floors (South Tower)
The floors which are accessible by stairs are Toilets-2-4.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
The South Tower lift must be used to access the ground floor.
Lift (South Tower)
There is a lift for public use.
The lift is located just inside the South Tower on level 4.
The lift is a standard lift.
The floors which are accessible by this lift are G-2-4.
The lift is 85m (93yd) from the North Tower lift.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.2m x 3.5m (3ft 11in x 11ft 5in).
The clear door width is 116cm.
There are separate entry and exit doors in the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
The lift is always operated by an attendant, and opens out directly onto the bridge on the ground floor.
Museum
Exhibits can not be audio described.
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
Touch tours are not available.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Concessions are available.
There is a wheelchair to borrow.
To borrow the wheelchair ask at the Ticket Office.
Hearing loops are fitted on level 4 of both towers, by rolling videos describing the history of the bridge. These videos also have subtitles, and scripts are available from the Ticket Office on request.
Tour guides are available on both walkways to answer questions and offer assistance.
Adapted Toilet (South Tower)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the South Tower lift.
The adapted toilet is located on level 2, directly to the left as you exit to South Tower lift.
Features and dimensions of adapted toilets
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 93cm (3ft ).
The door is light.
The dimensions of the adapted toilet are 108cm x 130cm (3ft 6in x 4ft 3in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 65cm (2ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 107cm (3ft 6in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet (South Tower)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located down the stairs from level 2.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located by the adapted toilet on level 2.
The height of the baby change table once extended is 102cm (3ft 4in).
Inside the venue, there is level access to the baby change facility.
This is by lift.
No Level Access (Access To The Engine Rooms)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading down the bridge from the South Tower lift.
The ramp or slope is moderate.
The ramp or slope is permanent.
There are steps to access this area/service.
The steps are located at the southern end of the bridge.
There are 15+ steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
There are no handrails.
The steps lead down to Shad Thames, where the Engine Rooms are located, underneath the bridge.
There is a blue line on the pavement and down the steps which leads visitors from the South Tower lift to the Engine Rooms.
To overcome the steps, visitors can continue along Tower Bridge Road, turn left on to Queen Elizabeth Street, then left again on to Horselydown Lane, down to Shad Thames.
Maps of this route are available on the Exhibition website or from the South Tower Lift attendant.
Outside Access (Engine Rooms Entrance)
This information is for the entrance located on Shad Thames, under the south end of the Bridge.
There is not level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 122cm (4ft ) wide.
There is a similar entrance to the left as you face this, leading into the shop, shown in photograph 2.
No Level Access (Engine Rooms Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located just inside the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The ramp has a handrail on the right hand side going up.
Reception (Engine Rooms)
The reception desk is 7m (22ft 11in) from the Engine Rooms entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
No Level Access (Engine Rooms)
There is a ramp or slope to access this area/service.
The ramp or slope is located throughout the Engine Rooms.
The ramp or slope is moderate.
The ramp or slope is permanent.
Parts of the Engine Rooms also have an uneven surface.
Adapted Toilet (Engine Rooms)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the Engine Rooms entrance.
The adapted toilet is located to the right at the top of the ramp just inside the Engine Rooms entrance.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 92cm (3ft ).
The door is heavy.
The dimensions of the adapted toilet are 107cm x 212cm (3ft 6in x 6ft 11in).
Floor manoeuvring space is clear in the adapted toilet.
There is not a lateral transfer space.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 102cm (3ft 4in).
Standard Toilet (Engine Rooms)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located either side of the adapted toilet.
The female and male toilets are 11m (12yd) from the Engine Rooms entrance.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents are not available in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are not Type Talk aware.
