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Photo from Torbay Council



Disabled Access Guide for Torquay Tourist Information Centre

Venue Image
Address:
5 Vaughan Parade
Torquay
Devon
TQ2 5JG

Tel: 01803 296296
Fax: 01803 214885

Email: enquiries@englishriviera.co.uk

Web: http://www.englishriviera.co.uk

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Opening Times

DayOpening Times
Monday09:30 - 17:30
Tuesday09:30 - 17:30
Wednesday09:30 - 17:30
Thursday09:30 - 17:30
Friday09:30 - 17:30
Saturday09:30 - 17:30
Sunday10:00 - 16:00

Location

The venue is situated within the centre of the town or city.

This venue is situated in Torquay.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Torquay.

Parking

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

Outside Access (Vaughan Parade)

Outside Access Image

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 184cm (6ft ) wide.

Level Change (Vaughan Parade)

There are steps to access this area/service.

There are 1 steps to the area/service.

The lighting levels at the steps are bright.

The steps are deep.

Outside Access (the side of the building)

Outside Access Image

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 84cm (2ft 9in) wide.

Level Change (the side of the building)

NoLevelAccess Image NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The automatic door is push pad operated.

There is a medium ramp in the passageway leading to this entrance from Vaughan Parade.

Inside Access

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does play background music.

The lighting levels are bright.

Reception

Reception Image

The reception desk is 2m (6ft 6in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Additional Information

Additional Image

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

The photograph shows the passageway at the side of the venue, where the accessible entrance is located.