This venue is situated in Torquay.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 141cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located between the 1st and 2nd sets of doors.

The ramp or slope is moderate.

The ramp or slope is permanent.

The 1st set of doors are normally held open when the office is open. If the 2nd set of doors are closed you need to press a button 95 cm high to unlock them.

The reception desk is 12m (13yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does not play background music.

The lighting levels are bright.

There is a hearing loop available in all the rooms.

There is an interview room which is accessible to wheelchair users.

The floors which are accessible by stairs are G - 1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

There is a lift for public use.

The lift is located in the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G - 1.

The lift is 7m (22ft 11in) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.07m x 1.39m (3ft 6in x 4ft 6in).

There is a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

The adapted toilet is also the standard ladies toilet. Both toilets require a number code to gain access. Please ask at reception an a member of staff will open the door for you.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the 1st floor, next to reception.

The female toilets are 10m (11yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the 1st floor, next to reception.

The male toilets are 11m (12yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

The adapted toilet is also the standard ladies toilet. Both toilets require a number code to gain access. Please ask at reception an a member of staff will open the door for you.

Staff do receive disability awareness training.

Documents are available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.