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Photo from NHS Westminster



Disabled Access Guide for Tokyo Washin

Venue Image
Address:
1st Floor Dorland House
14-20 Regent Street
London
SW1Y 4PH

Tel: 020 7839 2091
Fax: 020 7839 2091

Web: http://www.washin-london.com

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Introduction

Tokyo Washin is located on the 1st floor of the building.

Opening Times

DayOpening Times
Monday10:00 - 18:30
Tuesday10:00 - 18:30
Wednesday10:00 - 18:30
Thursday10:00 - 18:30
Friday10:00 - 18:30
Saturday10:00 - 18:30
Sunday10:30 - 16:30

Location

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The venue is in a shopping mall.

Parking

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

Outside Access (Mitsukoshi Shopping Mall Entrance)

Outside Access Image Outside Access Image

This information is for the entrance located on the ground floor.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 170cm (5ft 6in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 200cm (6ft 6in) wide.

Level Change (Mitsukoshi Shopping Mall Entrance)

NoLevelAccess Image NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located immediately beyond the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 71cm (2ft 3in).

There are steps to access this area/service.

The steps are located in front of and immediately beyond the entrance.

There are 3 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

The ramp overcomes the steps inside, however there is still one shallow step outside of the main entrance.

Counter

Counter Image

The counter is 3m (9ft 10in) from the main entrance.

There is level access from the entrance.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are bright.

Other Floors

Other Floors Image

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Outside Access (Tokyo Washin Entrance)

Outside Access Image

This information is for the entrance located on the 1st floor.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are permanently held open.

The door opening is 120cm (3ft 11in) wide.

Level Change (Tokyo Washin Entrance)

NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is portable.

The width of the ramp or slope is 120cm (3ft 11in).

Inside Access

Inside Access Image

There is not level access once inside the venue.

There is not a hearing assistance system.

The lighting levels are varied.

The type of flooring in walkways and corridors is vinyl.

Consultation / Treatment Room

ConsTreatRoom Image

There are 1 consultation / treatment rooms available.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is vinyl.

There is not room for a wheelchair user to manoeuvre.

There is not a bed/couch.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

Adapted Toilet

There are no adapted toilets within this venue designated for public use.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are not available.

Additional Information

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.