Disabled Access Guide for Thornton Heath Leisure Centre

Services/facilities within the building include dry and wetside changing, sports hall, main pool, small pool and cafe at ground level, studio, toilet and change facilities at 1st floor level, and fitness suite and toilet facilities at 2nd floor level.

The venue is situated outside the centre of the area.

This venue is situated in Thornton Heath.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Thornton Heath.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.9m x 6.8m (6ft 2in x 22ft 3in).

On street Blue Badge parking is located outside the centre in High Street.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.9m x 6m (6ft 2in x 19ft 8in).

Standard marked parking bays are located outside the centre in High Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the entrance steps.

The ramp or slope is easy.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located directly in front of the entrance.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps.

The ramp has handrails on both sides.

The reception desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is level access to the service.

There is not a hearing assistance system.

This venue does play background music.

Music is played in the fitness suite.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

There is a ramp or slope to access this area/service.

The ramp or slope is located in the corridor from reception.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The following information is for the cafe.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 2m (6ft 6in) from the cafe entrance.

The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.

The distance between the floor and the highest dining table is 73cm (2ft 4in) cm.

Menus are wall only.

Menus are clearly written.

Menus are not presented in contrasting colours.

The type of food served here is hot and cold meals and snacks.

Access to fitness suite

The fitness suite is located at 2nd floor level.

Fitness Suite (General)

Staff receive no training in assisting disabled people.

Equipment suitable for mobility or sensory impaired users includes cycling and weights.

A portable hearing loop is not available for induction.

There is clear manoeuvring space between equipment.

There is level access to all of the equipment.

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There is a handrail on both sides of the ladder.

The floors which are accessible by stairs are G-1-2.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located off the cafe area.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2.

The lift is 11m (12yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.94m x 2.1m (3ft 1in x 6ft 10in).

The clear door width is 80cm.

There are not separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

There are adapted changing rooms available.

The adapted changing rooms are located within the changing area.

The adapted changing room is 54m (59yd) from the main entrance.

The adapted changing room is 45m (49yd) from the reception desk.

The adapted changing room is 12m (13yd) from the pool.

The dimensions of the adapted changing room are 195cm x 265cm (6ft 4in x 8ft 8in).

There is a wheel in shower.

There are handrails.

Other facilities available are toilet and baby change facilities.

There is level access to the adapted changing rooms.

Adapted changing facilities are also available in dryside changing and at 1st floor level.

Adapted shower facilities are available.

The showers are located within the changing area.

There is an adjustable shower head.

There are handrails.

There is a shower chair.

There is level access to the services from the shower facilities.

Adapted shower facilities are also available in dryside changing and at 1st floor level.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Adapted toilet facilities are available in dry and wetside changing and at 1st and 2nd floor level.

Baby change facilities are located within the venue.

The baby change facilities are located within the adapted toilet.

The height of the baby change table once extended is 104cm (3ft 4in).

Inside the venue, there is level access to the baby change facility.

There are standard changing rooms available.

The standard changing rooms are located on the right past reception.

The standard changing room is 30m (33yd) from the main entrance.

The standard changing room is 45m (49yd) from the reception desk.

The standard changing room is 5m (16ft 4in) from the pool.

There is level access to the standard changing rooms.

Standard changing facilities are also available in dryside changing and at 1st floor level.

Standard level access shower facilities are available.

The showers are located within the changing area.

There is level access to the services from the shower facilities.

Standard shower facilities are also available in dryside changing and at 1st floor level.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located off the cafe area next to reception.

The female and male toilets are 14m (15yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are bright.

Standard toilet facilities are available in dry and wetside changing and at 1st and 2nd floor level.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.