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Disabled Access Guide for The O2 bubble
The O2
Peninsula Square
Greenwich
London
SE10 0DX
Tel: 020 8463 2000
Web: http://www.britishmusicexperience.com
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Introduction
Related link The O2 arena.
Please see The O2 arena Detailed Access Guide for parking details.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 11:00 - 19:30 |
| Tuesday | 11:00 - 19:30 |
| Wednesday | 11:00 - 19:30 |
| Thursday | 11:00 - 19:30 |
| Friday | 11:00 - 19:30 |
| Saturday | 11:00 - 19:30 |
| Sunday | 11:00 - 19:30 |
Last entry is at 18:00 - 18:30.
Location
The venue is situated outside the centre of the town.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Charlton.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is North Greenwich.
The O2 bubble is situated on Greenwich Peninsula in zone 2.
North Greenwich underground station is within 150m of the venue.
Outside Access (Main Entrance)
This information is for the entrance located at the front of The O2 bubble building.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are permanently held open.
The door opening is 183cm (6ft ) wide.
The entrance doors are held open during viewing times.
Reception (Box Office)
The reception desk is 10m (11yd) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played throughout the venue.
The lighting levels are low.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The displays have a text to speech option in the British Music Exhibition.
The hearing assistance system is located within the British Music Experience Exhibition.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Escalators can be used to access other floors.
The floors which are accessible by escalator are G-1.
The escalator steps are not clearly marked.
The head and foot of the escalators are not clearly marked.
The lighting level is medium.
Lift
There is a lift for public use.
The lift is located next to the stairs.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 4m (13ft 1in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.42m x 2.08m (4ft 7in x 6ft 9in).
The clear door width is 130cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 36m (39yd) from the lift.
The adapted toilet is located off the merchandise area.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 95cm (3ft 1in).
The door is heavy.
The dimensions of the adapted toilet are 165cm x 235cm (5ft 4in x 7ft 8in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 95cm (3ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 126cm (4ft 1in) high.
There is not a towel dispenser.
There is not a toilet roll holder.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located off the merchandise area.
The female and male toilets are 35m (38yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
This is by lift.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted and standard toilets.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
This is by lift.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
Documents for The British Music Experience:
There is a Braille guide available.
There are text to speak' tickets available.
Please see www.theo2.co.uk for information on temporary exhibitions at The O2 bubble.
