Disabled Access Guide for Thanet District Council

The venue is situated within the centre of the town.

This venue is situated in Margate.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Margate.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 200cm (6ft 6in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 200cm (6ft 6in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance, bypassing the step.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 145cm (4ft 9in).

There are steps to access this area/service.

There are 11 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The reception is located opposite the entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

This reception is located on the ground floor, on the left hand side as you enter the venue.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The floors which are accessible by stairs are G-1-2-3.

There are 15 steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

There is a lift for public use.

The lift is located directly opposite the Cecil Street Entrance.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3.

The lift is 5m (16ft 4in) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.4m x 1.1m (4ft 7in x 3ft 7in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

The photograph shows the ramp outside the entrance, bypassing the steps. Staff are trained to take TypeTalk calls.