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Disabled Access Guide for Terminal 3 International Arrivals
Manchester Airport
Manchester
M90 1QX
Tel: 08712 710 711
Email: customer.relations@manairport.co.uk
Web: http://www.manchesterairport.co.uk
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Introduction
Services/facilities within the building include Arrivals and the Flight Transfers bus lounge.
Related link Terminal 3 Arrivals Immigration.
Location
International Arrivals leads to Arrivals Immigration.
Outside Access (Gate 50 Level 1)
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The intercom is not in a position to allow wheelchair users to gain access.
The main doors open (no doors).
The doors are single width.
The door opening is 0cm (0in) wide.
There is not level access at this exit.
The main doors open automatically.
The doors are double width.
The door opening is 122cm (4ft ) wide.
This gate is accessed via buses from remote arrivals.
All International Arrival gates have identical level 1 gates.
Level Change (Gate 50 Level 1)
There is not a ramp or slope to access this area/service.
There are not steps to access this area/service.
There is not a standard and/or platform lift to access this area/service.
There is a ramp located in front of this entrance.
The ramp is moderate.
The ramp is permanent.
Other Floors (Gate 50)
The floors which are accessible by stairs are 1-2-3-4.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
There are identical stairs at all gates.
Lift (Gate 50)
There is a lift for public use.
The lift is located just inside the gate.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2-3-4.
The lift is 15m (16yd) from the Gate 50.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.25m x 1.52m (4ft 1in x 4ft 11in).
The clear door width is 110cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
There are identical lifts at all gates.
Outside Access (Gate 50)
There is not level access at this gate.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 160cm (5ft 2in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 196cm (6ft 5in) wide.
All gates in this area have similar doors, but most do not have ramps or steps directly outside them.
Gate 50 is 20 metres from Immigration.
The other gates are the following distances from Immigration:-
Gate 49 - 101 metres
Gates 44 - 48 - 163 metres
Gate 51 - 9 metres
Gate 52 - 43 metres
Gate 53 - 90 metres
Gate 54 - 139 metres
Gates 55 and 56 - 171 metres.
Level Change (Gate 50)
There is a ramp leading to the gate.
The ramp is moderate.
The ramp is permanent.
There are 4 steps located to the left, just outside the gate.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
There is also a ramp, 120cm wide with handrails both sides, located to the right outside the gate.
This overcomes the steps.
There are similar ramps and steps outside Gate 51.
Inside Access
There is not level access in this area.
Background music is not played.
The lighting levels are varied.
Level Change (Inside Access)
There is a ramp located by Gate 52.
The ramp is moderate.
The ramp is permanent.
There are 4 steps located by Gate 52.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp overcomes the steps and has handrails both side.
The ramp and steps lead down from Gates 56-52 to Immigration and Flight Transfers.
There is a similar ramp, with no steps, leading up from Gates 44-48.
Other Floors (Flight Transfers)
The floors which are accessible by stairs are 1-2.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
Lift (Flight Transfers)
There is a lift for public use.
The lift is located at the end of the corridor off Arrivals.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2.
The lift is 160m (175yd) from the Gates 55 and 56.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.25m x 1.53m (4ft 1in x 5ft ).
The clear door width is 110cm.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are between 87-115 cm high.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
This lift is also 222 metres from Gates 44-48.
The Flight Transfers area is located off the main Arrivals corridor, between Gates 51 and 52.
Inside Access (Flight Transfer Lounge)
There is level access in this area.
Background music is not played.
The lighting levels are bright.
The door leading into the lounge from the lift and stairs is 74cm wide, shown in photograph 1.
Photograph 2 shows the courtesy phone which can be used to request a bus to the main transfer area in Terminal 1 if one is not due.
Buses run from here to the main transfer area in Terminal 1 every 10 minutes during the day.
Outside Access (Flight Transfers Bus Exit)
This information is for the entrance located on the far side of the bussing lounge.
There is not level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 120cm (3ft 11in) wide.
There is not level access at this exit.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 120cm (3ft 11in) wide.
Level Change (Flight Transfer Bus Exit)
There is a ramp located outside the exit.
The ramp or slope is moderate.
The ramp or slope is permanent.
The ramp has a handrail on the right hand side going up.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 10m (11yd) from the immigration area.
The accessible toilet is located next to Immigration, opposite Gate 50.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the accessible toilet are 134cm x 180cm (4ft 4in x 5ft 10in).
Floor manoeuvring space is not clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 102cm (3ft 4in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located by the adapted toilet.
The female and male toilets are 10m (11yd) from the immigration area.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located next to the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
