Disabled Access Guide for Teddington Pools and Fitness Centre

The venue is situated within the centre of the town or city.

This venue is situated in Teddington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Teddington.

This venue does have its own car park.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 2 designated parking bay(s) within the car park.

The nearest designated bay is 12m (13yd) from the main accessible entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

The car park is 25m from the venue's entrance.

Further spaces are available closer to the Hydrotherapy Pool entrance.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 110cm (3ft 7in) wide.

There is a second set of doors.

The doors open automatically.

The doors are single width.

The door opening is 110cm (3ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located at the footpath to the entrance doors.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 85cm (2ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located between the car park and entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The automatic door opens towards you.

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Reception desk has lowered section.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Some fitness equipment is suitable for some wheelchair users.

The floors which are accessible by stairs are G - 1.

There are 16 steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are the viewing gallery.

There is not a lift for public use.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There are adapted changing rooms available.

The adapted changing rooms are located within the poolside adapted toilet facilities.

The adapted changing room is 30m (33yd) from the main entrance.

The adapted changing room is 2m (6ft 6in) from the swimming pool.

There is a hoist for wheelchair users to access the water.

There are steps into the swimming pool.

There is a handrail on both sides of the steps.

There are 6 steps.

The pool has well equipped changing facilities, with hoists, shower chairs and changing tables available in changing rooms. There are both hydraulic and electric hoists available for pool entry. Adapted toilets are available also.

There are adapted changing rooms available.

The adapted changing rooms are located off the main changing area.

The adapted changing room is 25m (27yd) from the main entrance.

The adapted changing room is 15m (16yd) from the swimming pool.

The pool has well equipped changing facilities, with hoists, shower chairs and changing tables available in changing rooms. There are both hydraulic and electric hoists available for pool entry. Adapted toilets are available also.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Drop down rails are fitted for toilet, changing and shower use. The information refers to the adapted toilet/changing/ shower facility in the ladies main pool changing area. Standard toilets referred to are unisex in the main entrance foyer. The changing areas also have standard toilets.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located off the main entrance foyer.

The female toilets are 10m (11yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located off the main entrance foyer.

The male toilets are 10m (11yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Drop down rails are fitted for toilet, changing and shower use. The information refers to the adapted toilet/changing/ shower facility in the ladies main pool changing area. Standard toilets referred to are unisex in the main entrance foyer. The changing areas also have standard toilets.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.