Disabled Access Guide for Swan House

Services/facilities within the building include :
Ground Floor - The International Office, including European Support, the Study Abroad Office and the International Student Advisory Centre;
First Floor - The New University Project and Estates Department;
Second Floor - The Enterprise Exchange, Graduate School and Research Office.

Related Links

www.kingston.ac.uk/aboutkingstonuniversity/location/maps

www.kingston.ac.uk/aboutkingstonuniversity/location/howtofindus

www.kingston.ac.uk/aboutkingstonuniversity/location/howtofindus

The venue is situated within the centre of the town.

This venue is situated in Kingston upon Thames.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Kingston.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.3m x 4.2m (10ft 9in x 13ft 9in).

The nearest designated bay is 3m (9ft 10in) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

The designated parking has a block paved surface.

There is some limited visitor parking outside the adjacent River House building.

This information is for the entrance located on High Street.

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 152cm (4ft 11in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are double width.

The doors are heavy.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left hand side as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 90cm (2ft 11in).

There are steps to access this area/service.

There are 3 steps to the area/service.

The lighting levels at the steps are bright.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The ramp is used to overcome the steps.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 164cm (5ft 4in) wide.

The International Office can also be accessed using the main entrance.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

The reception desk is 1m (3ft 3in) from the International Office entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are medium.

There is not a hearing assistance system.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

The floors which are accessible by stairs are G-1-2-3.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located at the rear of the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-2-3.

The lift is 11m (12yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.23m x 1.82m (4ft x 5ft 11in).

The clear door width is 84cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have Braille markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the 2nd floor, right as you exit the lift.

The female toilets are 4m (13ft 1in) from the lift.

Inside the venue, there is level access to the female toilet.

This is by lift.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on the 1st floor, right as you exit the lift.

The male toilets are 3m (9ft 10in) from the lift.

Inside the venue, there is level access to the male toilet.

This is by lift.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are also standard toilets available on the ground floor, access is via 4 deep steps with no handrails.

Staff do not receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.