Disabled Access Guide for Sunningvale Dental Practice

The venue is situated outside the centre of the area.

This venue is situated in Biggin Hill.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Hayes.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 69cm (2ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope does not bypass the steps.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 85cm (2ft 9in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are medium.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are varied.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 3m (9ft 10in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

No chairs are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are adjustable.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 3 consultation / treatment rooms available.

The consultation / treatment room is 7m (22ft 11in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open by sliding.

The doors are single width.

The doors are light.

The door opening is 74cm (2ft 5in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

The floors which are accessible by stairs are G-1.

There are 14 steps between floors.

The lighting level is medium.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The services on the floors which are not accessible are the standard toilet and 2 additional surgeries.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located off the first floor landing.

The unisex toilets are 2m (6ft 6in) from the stairs.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.