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Student Services Centre
Building 37, George Thomas Building
Highfield Campus
University of Southampton
Southampton
SO17 1BJ
Tel: 02380 599599
Fax: 02380 599595
Web: http://www.soton.ac.uk/sais
Email us about this Venue
Introduction
Services/facilities within the building include the Enabling services, where students with mobility problems can be seen for ongoing mentoring. Disability meetings are also held here. This service is held on the ground floor.
There is level access to these rooms from the entrance.
Other services in the building include:
A copy room on level 1
The Student Services Centre on Level 2
Careers Destinations on Level 2
Exams Office on Level 2
The Income Office Level 2
Temp Bank on Level 2
Communications, Marketing and the International Office on Level 3
Research and the Vice Chancellors rooms, corporate services and other staff offices on level 4
Opening Times (Student Services Centre)
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 15:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the campus.
This venue is situated in Highfield Campus.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is St. Denys/ Swaythling.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4.1m x 5m (13ft 5in x 16ft 4in).
The nearest designated bay is 43m (47yd) from the main entrance.
The furthest designated bay is 49m (53yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The car park is for University permit holders only.
Designated bays are available for staff and students.
Blue Badge holders outside of the University should reserve a bay in advance.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 137cm (4ft 5in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 142cm (4ft 7in) wide.
Reception (Visitor Reception)
The reception desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Reception (Student Services Centre)
The reception desk is 8m (26ft 2in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
There is an easy slope in part of the corridor on level 3 connecting one wing of the building with the other (as shown in photo 2).
No Level Access (Level 2)
There is a ramp or slope to access this area/service.
The ramp or slope is located on the left of the building.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 117cm (3ft 10in).
There are steps to access this area/service.
The steps are located to the right of the ramp.
There are 3 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp overcomes the steps.
Other Floors
The floors which are accessible by stairs are 1-2-3-4.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is not a landing.
Lift
There is a lift for public use.
The lift is located at the back right of the venue.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2-3-4.
The lift is 30m (33yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The lift was being serviced during the survey.
Lift (Additional Lift)
There is a lift for public use.
The lift is located in the left of the venue.
The lift is a standard lift.
The floors which are accessible by this lift are 1-2-3-4.
The lift is 25m (27yd) from the reception.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.4m x 0.84m (4ft 7in x 2ft 9in).
The clear door width is 87cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are 130-160cm high.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 22m (24yd) from the main entrance.
The adapted toilet is located on level 2 (ground) at the back of the venue.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 87cm (2ft 10in).
The door is heavy.
The dimensions of the adapted toilet are 149cm x 215cm (4ft 10in x 7ft ).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 83cm (2ft 8in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 130cm (4ft 3in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 105cm (3ft 5in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Adapted toilets are also located on levels 3 and 4.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located at the back of the venue on level 2.
The female and male toilets are 37m (40yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional standard toilets are located on levels 1,3 and 4.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Type Talk aware.
The photo shows accessible PC's located in the foyer on level 2 (ground level).
