Disabled Access Guide for Student Services Centre

The venue is situated outside the centre of the town.

This venue is situated in South Croydon.

The nearest mainline Railway Station is South Croydon.

There is a bus stop within 150m (164yds) of the venue.

There is a tram stop within 150m (164yds) of the venue.

The nearest tram station is Gravel Hill.

This venue does have its own car park.

Parking is free for all users.

The car park is at the back of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.65m x 4.8m (11ft 11in x 15ft 8in).

The nearest designated bay is 12m (13yd) from the rear entrance.

The furthest designated bay is 15m (16yd) from the rear entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.7m x 4.8m (12ft 1in x 15ft 8in).

The nearest designated bay is 42m (46yd) from the main entrance.

The furthest designated bay is 45m (49yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 153cm (5ft ) wide.

Access into the building from the ramp is via a single automatic door 97cm in width.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the car park to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 147cm (4ft 9in).

There are steps to access this area/service.

The steps are located directly in front of the entrance.

There are 5 steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The ramp has handrails on both sides going up.

The ramp overcomes the steps.

This information is for the entrance located at the rear of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 168cm (5ft 6in) wide.

There is a second set of doors.

The doors open automatically.

The doors are single width.

The door opening is 94cm (3ft 1in) wide.

Students with disabilities will be issued with a swipe card to access this entrance.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading from the car park to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

There are steps to access this area/service.

The steps are located after the security barriers.

There are 4 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

There is a standard and/or platform lift to access this area/service.

There is a lift for public use.

The lift is located on the left as you face the steps.

The lift is a platform lift.

The floors which are accessible by this lift are Reception-Ground-1st Floor.

The lift is 13m (14yd) from the main entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.03m x 1.46m (3ft 4in x 4ft 9in).

The clear door width is 89cm.

There are separate entry and exit doors in the lift.

There is not a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

There is a moderate slope leading directly into the lift.

The lift overcomes the foyer steps.

Students with disabilities will be issued with a lift key.

This information is for the entrance located in the main corridor.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 166cm (5ft 5in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located on the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 125cm (4ft 1in).

There are steps to access this area/service.

The steps are located directly in front of the entrance.

There are 4 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the left going up.

The ramp has a handrail on the right going up.

The ramp overcomes the steps.

The reception desk is 3m (9ft 10in) from the Student Services Centre entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

There is not a hearing assistance system.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The nearest adapted toilet is located in the main corridor of the building.

The nearest standard toilets are located in the main corridor of the building.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.