Disabled Access Guide for Student Services

Student Services is where students come to enrol and collect bus passes and get information and advice on educational, personal and careers matters.

The venue is situated within the centre of the city.

This venue is situated in Leicester.

The nearest mainline Railway Station is Leicester.

There is a bus stop within 150m (164yds) of the venue.

Student Services is located on the far left hand side of the main foyer of the Abbey Park Campus Block A as you enter.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the side of the venue.

The car park type is open air/surface.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 5.5m x 4m (18ft x 13ft 1in).

The nearest designated bay is 42m (46yd) from the main entrance.

The furthest designated bay is 53m (58yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is block paving.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located in front of the building.

There is a dropped kerb from the drop off point.

There is not tactile paving on the dropped kerb.

There is also a small car park outside Block C and an overflow car park just past that.

Parking on campus is for disabled people and staff only, visitors can book places in advance.

After 17:30 students are permitted to park on campus.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 163cm (5ft 4in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 163cm (5ft 4in) wide.

The automatic doors open towards you.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The reception desk is 20m (22yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

Lighting levels are medium.

This information is for the entrance located at the far end of the main entrance foyer.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

This entrance is located to the left of the Student Services reception desk as you face it.

It is mainly used by staff, but students can go through to the back area, particularly to enrol.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There are no accessible toilets within this venue designated for public use.

There are adapted toilets located on all floors of Block A.

Please see the main guide for this building for more details.

Availability and Location of Standard Toilets

Standard toilets are not available.

There are adapted toilets located on all floors of Block A.

Please see the main guide for this building for more details.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are Text Relay aware.