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Photo from London Borough of Richmond Upon Thames



Disabled Access Guide for Strawberry Hill Station

Venue Image
Address:
Tower Road
Strawberry Hill
Twickenham
Middlesex
TW1 4PP

Tel: 0845 6000 650
Fax: 023 8072 8187
Textphone: 0800 692 0792

Email: customerrelations@swtrains.co.uk

Web: http://www.southwesttrains.co.uk

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Location

The venue is situated outside the centre of the town or city.

This venue is situated in Strawberry Hill.

The venue is not on a road with a steep gradient.

Parking

Parking Image

This venue does have its own car park.

There is 1 designated parking bay within the car park.

The dimensions of the designated parking bay(s) are 2.9m x 3.4m (9ft 6in x 11ft 1in).

The nearest designated bay is 3m (9ft 10in) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Outside Access (Tower Road Entrance)

Outside Access Image

There is not level access to the service.

The main doors open (no doors).

The door opening is 90cm (2ft 11in) wide.

Level Change (Tower Road Entrance)

There is a ramp or slope to access this area/service.

The ramp or slope is located inside the entrance leading to the platform.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 140cm (4ft 7in).

This entrance opens directly onto Platform 1.

Outside Access (Wellesley Road Entrance)

Outside Access Image

There is level access to the service.

The main doors open (no doors).

This entrance opens directly onto Platform 2 and the Ticket Office.

Reception (Ticket Office)

Reception Image

The reception desk is 2m (6ft 6in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The ticket office is located within the entrance to the station from Wellesley Road.

Train Station

Train Station Image

There are 2 platform(s) at this station.

The station is staffed.

There is not an office to obtain help.

The train companies operating from within this station are South West Trains.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Platforms 1 and 2 are accessible to a wheelchair user.

Platform

Train Station Platform Image

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 2.

The platform(s) accessed by ramp / slope is/are 1.

Additional Information

Documents are not available in Braille.

Documents are not available in large print.

Staff are trained to take TypeTalk calls.