Disabled Access Guide for Steven Harris Opticians

The venue is situated outside the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Sainsbury's car park.

The car park is located on Crofton Road.

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 3.3m x 4.9m (10ft 9in x 16ft ).

On street Blue Badge parking is located 24 metres away on Crofton Road.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.9m x 5.2m (6ft 2in x 17ft ).

Standard marked parking bays are located outside the venue on Crofton Road.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 92cm (3ft ) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 106cm (3ft 5in).

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 7m (22ft 11in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 84cm (2ft 9in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

A hoist is not available.

Lighting levels are adjustable.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.