Disabled Access Guide for Stepney & Wapping One Stop Shop

The venue opens at 10:00 on the last Wednesday of every month.

The venue is situated within the centre of the town or city.

The venue is not on a road with a steep gradient.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

The photograph shows the road outside the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are heavy.

The door opening is 71cm (2ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The reception desk is 12m (13yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

There is level access to the service.

There is not a hearing assistance system.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.