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Organisation Picture 1



St Paul′s Cathedral

Wheelchair AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC step free accessAssistance DogHearing SystemConducting of BusinessDisability Awareness TrainingParking Grade 2
Venue Image Venue Image
Address:
St Paul′s Churchyard
London
EC4M 8AD

Tel: 020 7246 8348

Email: visit@stpaulscathedral.org.uk

Web: http://www.stpauls.co.uk

Email us about this Venue

Opening Times

DayOpening Times
Monday08:30 - 16:00
Tuesday08:30 - 16:00
Wednesday08:30 - 16:00
Thursday08:30 - 16:00
Friday08:30 - 16:00
Saturday08:30 - 16:00
SundayClosed

Location

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is City Thameslink.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is St Paul's.

Parking

Parking Image Parking Image

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 3m x 5.5m (9ft 10in x 18ft ).

On street Blue Badge parking is located by the coach park on the south side.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

There are 2 Blue Badge bays here.

There is a further bay on Paternoster Row, to the north of the Cathedral.

The Blue Badge bays can be used for a maximum of 4 hours.

Outside Access (Main Entrance)

Outside Access Image Outside Access Image

This information is for the entrance located at the front (West side) of the Cathedral.

There is not level access to the service.

The main doors open by revolving.

There are 2 entrances, either side of the West face of the Cathedral.

There is also an entrance on the North side, shown in photograph 2, which leads down to the Crypt, via 15+ medium, well-marked steps with handrails both sides.

No Level Access (Main Entrance)

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There are steps to access this area/service.

The steps are located in front of the entrance.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

Outside Access (South Entrance)

Outside Access Image

This information is for the entrance located off St Paul's Churchyard.

There is not level access to the service.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open automatically.

The doors are double width.

The door opening is 120cm (3ft 11in) wide.

Visitors should use the intercom to alert the attendant to open the doors.

This entrance is for the use of people with mobility impairments only.

The main lift is located just inside this entrance to access the Crypt and Cathedral floor.

No Level Access (South Entrance)

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There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

Reception (Ticket Desks)

Reception Image Reception Image

The reception desk is 14m (15yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The ticket desks are located just inside both entrances at the West front.

There is a similar desk in the Crypt.

Visitors using the South entrance should use the ticket machine outside the entrance, shown in photograph 2.

Reception (Audio Guides)

Reception Image

The reception desk is 38m (41yd) from the main lift.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The Audio Guides desk is located on the Cathedral Floor, towards the main entrance.

There is an identical desk opposite this, for booking guided tours.

Inside Access

Inside Access Image Inside Access Image

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

There is a hearing loop fitted throughout the Cathedral.

Seating in the cathedral can be moved, so wheelchair users can sit anywhere for services.

Parts of the floor in the Crypt have an uneven surface.

Museum

Museum Image

Exhibits can be audio described.

Tactile signage for exhibits is not available.

Braille signage for exhibits is not available.

Touch tours are available.

The availability of touch tours depends on the exhibition.

There is a hearing assistance system.

The hearing system is a fixed loop.

A deposit is required for the hearing system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair ask at the South entrance.

A recorded tour or a guided tour with touch facilities is available. Please book in advance through the Visits department on 020 7246 8357.

In summer 2010, St Paul's will offer visitors a new multimedia audio guide included in the price of the entry ticket, containing images and films to bring the stories behind St Paul's to life. It will be available in 11 languages and also in BSL.

Large print or Braille copies of Orders of Service can also be provided.

Other Floors (Dome and Galleries)

Other Floors Image

There are 15+ steps between floors.

The lighting level is low.

The steps are not clearly marked.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is a landing.

The floors accessed Churchyard - Cathedral Floor - Whispering Gallery - Stone Gallery - Golden Gallery.

The services on other floors which are not accessible are the Whispering, Stone and Golden Galleries.

The steps to the Whispering Gallery are medium height. The steps past this level are deep.

A virtual tour showing the view from the Whispering and Golden Galleries is available on the Cathedral website.

In summer 2010, virtual tours of the Dome and Galleries will be available at the Cathedral, as part of a new multimedia visitor experience.

Other Floors (The Crypt)

Other Floors Image

The floors which are accessible by stairs are Crypt - Cathedral floor.

There are 15+ steps between floors.

The lighting level is low.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Lift (Main)

Lift Image Lift Image

There is a lift for public use.

The lift is located just inside the South entrance.

The lift is a standard lift.

The floors which are accessible by this lift are Crypt - Churchyard - Cathedral Floor.

The lift is 5m (16ft 4in) from the South entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.34m x 0.13m (4ft 4in x 5in).

The clear door width is 96cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

A fob is given to visitors with mobility impairment to access the lift.

The South entrance is on the Churchyard level.

No Level Access (The Dome Alter)

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There is a ramp or slope to access this area/service.

The ramp or slope is located on the south side of the alter.

The ramp or slope is moderate.

The ramp or slope is portable.

The width of the ramp or slope is 92cm (3ft ).

There are steps to access this area/service.

The steps are located leading up to the alter.

There are 3 steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The path ramp overcomes the Steps mentioned and is left in situ.

This area is only accessed by members of the public during services.

No Level Access (The Quire)

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There are steps to access this area/service.

The steps are located either side of the Quire.

There are 4 steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

There is a standard and/or platform lift to access this area/service.

The Quire is located on the east side of the Cathedral.

Lift (The Quire)

Lift Image

There is a lift for public use.

The lift is located next to the stairs on the North side.

The lift is a platform lift.

The platform lift accesses a small level change.

The lift is 68m (74yd) from the main lift.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1m x 0.9m (3ft 3in x 2ft 11in).

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does not have tactile markings.

No Level Access (The Crypt)

NoLevelAccess Image NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope is located in the centre of the Crypt.

The ramp or slope is moderate.

The ramp or slope is permanent.

There are steps to access this area/service.

The steps are located in the centre of the Crypt.

There are 3 steps to the area/service.

The lighting levels at the steps are low.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

There are 2 sets of ramps and steps, on the north and south sides. The ramps overcome the steps, and have handrails on opposite sides.

These lead down to the Nelson and Wellington Chambers.

Restaurant / Bar (Cafe)

Restaurant / Bar Image Restaurant / Bar Image

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 54m (59yd) from the main lift.

The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.

The distance between the floor and the highest dining table is 74cm (2ft 5in) cm.

Menus are wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold snacks.

The Cafe is located in the Crypt, to the far left as you exit the lift, past the shop.

Restaurant / Bar (Restaurant)

Restaurant / Bar Image Restaurant / Bar Image

The following information is for the restaurant.

Once inside, there is level access to the service.

Full table service is available.

Food or drinks are not ordered from the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

Some chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 72m (79yd) from the main lift.

The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.

The distance between the floor and the highest dining table is 74cm (2ft 5in) cm.

Menus are hand held and on the wall.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are presented in contrasting colours.

The type of food served here is a la carte.

The Restaurant is located in Crypt, next to the Cafe.

It contains a raised seating area, accessed by 6 medium, well-marked steps, with a handrail on the right hand side going up, shown in photograph 2.

Adapted Toilet

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There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The adapted toilet is 45m (49yd) from the main lift.

The adapted toilet is located just inside the standard toilets in the Crypt.

There is level access to the adapted toilet.

This is by lift.

Features and dimensions of adapted toilets

This is not a unisex toilet.

A key is not required for the adapted toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the adapted toilet door is 88cm (2ft 10in).

The door is light.

The dimensions of the adapted toilet are 120cm x 168cm (3ft 11in x 5ft 6in).

Floor manoeuvring space is clear in the adapted toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on both sides.

The lateral transfer space is 83cm (2ft 8in).

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

No emergency alarm is fitted in the cubicle.

Disposal facilities are not available in the cubicle.

There is a coat hook.

The coat hook is not within 120cm (3ft 11in) from floor level.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the adapted toilet.

There are mirrors in the adapted toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 48cm (1ft 6in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is placed higher than 100cm.

The toilet roll holder is 103cm (3ft 4in) high.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is placed higher than 74cm.

The sink is 75cm (2ft 5in) high.

Colour contrast and lighting in adapted toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is good.

The contrast between the grab rails and wall is good.

The contrast between the drop down rails and wall is fair.

The contrast between the walls and floor is good.

Lighting levels are medium.

The details here are for the adapted toilet in the standard male toilets.

There is an identical adapted toilet just inside the standard female toilets.

Standard Toilet

StandardToilet Image StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located in the Crypt, just before the cafe.

The female and male toilets are 44m (48yd) from the main lift.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within the Standard toilets.

The height of the baby change table once extended is 98cm (3ft 2in).

Additional Information

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Type Talk aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.