Disabled Access Guide for St Mary Cray Station

The venue is situated outside the centre of the area.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.5m x 5.5m (11ft 5in x 18ft ).

The nearest designated bay is 120m (131yd) from the main entrance.

The furthest designated bay is 124m (135yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does have a height restriction barrier.

The maximum height is 2.1m (6ft 10in).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.3m x 9.5m (7ft 6in x 10yd).

On street Blue Badge parking is located on Furzehill Square.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

Step-free access to the station entrance is via Sayes Court Road.

This information is for the entrance located on Furzehill Square.

There is not level access to the service.

The main doors open (no doors).

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left of the entrance as you face it.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located to the left of the entrance as you face it.

There are 9 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The ramp overcomes the steps mentioned, and has handrails boths sides.

There are steps to access this area/service.

The steps are located to the right of the entrance.

There are 15+ steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located at the front of the ramp.

There are 2 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

Part of the ramp overcomes the steps mentioned.

This part also has handrails on both sides.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

There are 4 platform(s) at this station.

The station is staffed.

There are generally 3 member(s) of staff on duty.

The station is not staffed between 19:30 - 06:10.

There is an office to obtain help.

This office is located on Platform 2.

There is a ticket office.

The ticket office is located just inside the main entrance.

The ticket office is 10m (11yd) from the main entrance.

The train companies operating from within this station are South Eastern.

There is not a taxi rank.

Shops and services within the station include a shop.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Platforms which have tactile markings at the platform edge are 1-4.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-4.

The platform(s) accessed by steps only is/are 1-4.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on platform 2, behind the waiting room.

Inside the venue, there is not level access to the female and male toilet.

Lighting levels are bright.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.