Local access information
across the country
Disabled Access Guide for St. Levan Surgery
350 St. Levan Road
Keyham
Plymouth
Devon
PL2 1JR
Tel: 01752 561 973
Fax: 01752 562 046
Email: liz.brimacombe@nhs.net
Web: http://www.plymouthpct.nhs.uk
Email us about this Venue
Find more venues in NHS Plymouth
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the city.
This venue is situated in Plymouth.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 4.8m (11ft 5in x 15ft 8in).
The nearest designated bay is 23m (25yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located in the car park.
There is not level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 168cm (5ft 6in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 156cm (5ft 1in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Reception
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a touchscreen.
The touchscreen is at a suitable height for a wheelchair user.
There is a prescription box.
The prescription box is at a suitable height for a wheelchair user.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Announcements are visual.
Lighting levels are bright.
The room does have background music playing.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
Consultation / Treatment Room
There are 8 consultation / treatment rooms available.
The room surveyed was 1.
The consultation / treatment room is 14m (15yd) from the main entrance.
There is level access to the consultation / treatment room.
The type of flooring is carpet and vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
Some chairs have armrests.
No chairs are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located off the main corridor.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 6m (19ft 8in) from the main entrance.
The dimensions of the lift are 0.96m x 1.33m (3ft 1in x 4ft 4in).
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
They are between 115-128 cm.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 13m (14yd) from the main entrance.
The adapted toilet is located off the main corridor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 82cm (2ft 8in).
The door is heavy.
The dimensions of the adapted toilet are 150cm x 215cm (4ft 11in x 7ft ).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 70cm (2ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 110cm (3ft 7in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 102cm (3ft 4in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located off the main corridor.
The unisex toilets are 20m (22yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Additional Information Health
Staff do receive disability awareness training.
The most commonly produced documents can be provided in other formats.
Documents in Braille can be requested.
Documents in large print can be requested.
Documents in audio format can be requested.
Documents in different languages can be requested.
Registered assistance dogs are welcomed.
BSL interpreters can be provided on request.
Language interpreters can be provided by the venue on request.
Staff are Text Relay aware.
There are home visits/services available.
