Disabled Access Guide for St James Street Station

The venue is situated within the centre of the area.

This venue is situated in Walthamstow.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Walthamstow Central.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The car park is located in St James Path.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

The public car park was closed at the time of the survey.

This information is for the entrance located in St James Street.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are permanently held open.

The door opening is 140cm (4ft 7in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The reception desk is 11m (12yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a portable loop.

Staff are trained to use the hearing system.

There is not level access to the service.

The lighting levels are varied.

There are steps to access this area/service.

The steps are located leading up to the platforms.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 20:00-06:30.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located in the foyer.

The ticket office is 11m (12yd) from the main entrance.

The train companies operating from within this station are National Express East Anglia.

There is not a taxi rank.

Announcements on platforms are visual.

Platforms which have tactile markings at the platform edge are 1 and 2.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by steps only is/are 1-2.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.