Disabled Access Guide for St Albans Tourist & Information Centre

The venue is situated within the centre of the town or city.

This venue is situated in St Albans.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is St Albans Station.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

The entrance to the building is situated in a pedestrianised area as shown in the photograph.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located on Market Place.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 100cm (3ft 3in).

There are steps to access this area/service.

There are 8 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the left going up.

The ramp is used to overcome the steps.

The reception desk is 10m (11yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

The photograph shows the ramp on Market Place.

The Centre is open every 2nd Sunday in the month.