Local access information
across the country
Disabled Access Guide for St Albans Register Office
1 Victoria Square
St Albans
Hertfordshire
AL1 3TF
Tel: 01727 774030
Fax: 01727 774032
Email: clairecookstalbansregistrars@hertscc.gov.uk
Web: http://www.hertscc.gov.uk
Email us about this Venue
Find more venues in St Albans City and District Council
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town or city.
This venue is situated in St Albans.
The venue is not on a road with a steep gradient.
Parking
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The patron does not have to cross a road.
The car park is 35m from the venue's entrance.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 164cm (5ft 4in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 190cm (6ft 2in).
There are steps to access this area/service.
There are 1 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
The lighting levels are bright.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The services on the floors which are not accessible are an additional Ceremony Suite and the standard toilets.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 8m (26ft 2in) from the accessible entrance.
The adapted toilet is located adjacent to reception.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 155cm x 170cm (5ft 1in x 5ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 47cm (1ft 6in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 116cm (3ft 9in) high.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 118cm (3ft 10in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is poor.
Lighting levels are bright.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the 1st floor.
The female toilets are 16m (17yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the 1st floor.
The male toilets are 16m (17yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
A portable hearing loop system could be provided with prior notification.
The photograph shows the Ceremony Suite on the 1st floor.
Comments
The opening times are by appointment only. Please phone 01727 774030 to make an appointment.
