Disabled Access Guide for Sportspark

Services/facilities within the building include 2 sports halls, the Haydn Morris Hall and the Barclays Arena, a fitness centre, climbing wall, dance studio, swimming pool, cafe and conference rooms.

Services/facilities within the grounds include an athletics track and artificial pitches.

The venue is situated within the centre of the campus.

The nearest mainline Railway Station is Norwich.

There is a bus stop within 150m (164yds) of the venue.

There is an airport coach stop located behind the CRU.

This links the Schools directly to Stansted, Heathrow and Gatwick Airports via National Express coach.

This venue does have its own car park.

Parking is free for all users.

The car park is at the side of the venue.

The car park type is open air/surface.

There are 8 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.2m x 4.2m (10ft 5in x 13ft 9in).

The nearest designated bay is 84m (92yd) from the man entrance.

The furthest designated bay is 92m (100yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is block paving.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

There is a convenient drop off point located outside the main entrance.

After 16.30 Monday - Friday and at weekends, Sportspark users can park in the Main Visitors' Car Park for free.

There is an accessible route from the Main Car Park to the Sportspark.

Please see the separate guide for this car park for more details.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 161cm (5ft 3in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 110cm (3ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There are turnstile, 52 cm, and a gate. 192 cm wide, next to reception to access the Sports Centre.

These require a swipe card to access, although they can be operated by the reception.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

This venue does play background music.

Music is played in the fitness centre.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The hearing loop is fitted in the Barclays Arena, and some of the conference rooms.

The Barclays Arena also has pull out seating available for events. Designated spaces for wheelchair users will be available at the front of this seating and on the balcony.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There are also 14 deep, well-marked steps with no handrail leading down to the squash courts on the lower ground floor.

There is a lift for public use.

The lift is located just past the reception area.

The lift is a standard lift.

The floors which are accessible by this lift are LG -G-1.

The lift is 25m (27yd) from the main entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.24m x 1.5m (4ft x 4ft 11in).

The clear door width is 89cm.

There are separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The controls for the lift are not within reach for a wheelchair user.

The controls are between 110 - 116 cm high.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

These lifts are not suitable for evacuation in the event of a fire alarm. If you would have difficulty using the stairs to leave this building in the event of a fire alarm a personal evacuation plan (PEEP) will be needed. Please contact your School or the event organiser to make such arrangements before accessing any level of this building which you would need to use a lift to reach.

Access to fitness suite

The fitness suite is located behind the main reception desk.

The fitness suite is 23m (25yd) from the main entrance.

There is level access to the fitness suite.

Fitness Suite (General)

Staff receive no training in assisting disabled people.

Equipment suitable for mobility or sensory impaired users includes free weights and the upper body machine.

A portable hearing loop is not available for induction.

There is not clear manoeuvring space between equipment.

There is level access to all of the equipment.

There is a turnstile, 56 cm wide, and gate, 96 cm wile, to access the centre. A swipe card is required to access these.

There is level access from the changing area to the swimming pool.

There is not a ramped entrance into the water.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are steps into the swimming pool.

There is a handrail on both sides of the steps.

There are 10 steps.

There is a ladder type entrance into the water.

There is a handrail on both sides of the ladder.

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 20m (22yd) from the main entrance.

The distance between the floor and the lowest dining table is 69cm (2ft 3in).

The distance between the floor and the highest dining table is 71cm (2ft 3in).

Menus are wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is main meals and snacks.

There are accessible changing rooms available.

The accessible changing rooms are located on the 1st floor, to the left as you exit the lift.

The accessible changing room is 16m (17yd) from the lft.

The accessible changing room is 30m (33yd) from the reception desk.

The accessible changing room is 23m (25yd) from the fitness centre.

The dimensions of the accessible changing room are 190cm x 202cm (6ft 2in x 6ft 7in).

There is a wheel in shower.

There are handrails.

Other facilities available are a fold down seat and an adapted toilet.

There is not level access to the accessible changing rooms.

There are 2 identical adapted changings rooms available.

Accessible shower facilities are available.

The showers are located within the adapted changing rooms.

There are handrails.

There is a flip down seat.

The height of the seat is 52cm (1ft 8in).

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

There are also adapted toilets in both adapted changing rooms on the 1st floor, with the transfer space on the left.

There is a further adapted toilet on the 1st floor, just past the Barclays Arena viewing gallery.

There are standard changing rooms available.

The standard changing rooms are located on the 1st floor, to the left as you exit the lift.

The standard changing room is 26m (28yd) from the lift.

The standard changing room is 40m (44yd) from the reception desk.

The standard changing room is 33m (36yd) from the fitness centre.

There is not level access to the standard changing rooms.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the changing room area.

The ramp or slope is easy.

The ramp or slope is permanent.

Standard level access shower facilities are available.

The showers are located within the standard changing rooms.

The shower area contains 2 showers with grabrails and lowered shower heads.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located on the ground floor, to the right as you enter.

The female and male toilets are 47m (51yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within the adapted toilet.

The height of the baby change table once extended is 81cm (2ft 7in).

There are also standard toilets available in the standard changing rooms on the 1st floor. These also contain baby changing facilities.

There are accessible changing rooms available.

The accessible changing rooms are located to the right as you enter the wet side area.

The accessible changing room is 35m (38yd) from the main entrance.

The accessible changing room is 25m (27yd) from the reception desk.

The accessible changing room is 17m (18yd) from the pool.

The dimensions of the accessible changing room are 175cm x 265cm (5ft 8in x 8ft 8in).

There is a wheel in shower.

There are handrails.

Other facilities available are an adapted toilet and a fold down seat.

There is not level access to the accessible changing rooms.

There are also adapted changing cubicles available within the standard changing rooms. These require a RADAR key, which can be obtained from the reception.

Accessible shower facilities are available.

The showers are located within the adepted changing rooms.

There are handrails.

There is a flip down seat.

The height of the seat is 52cm (1ft 8in).

There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

Features and dimensions of accessible toilets

Position of fixtures in accessible toilets

Colour contrast and lighting in accessible toilets

There are also adapted toilets available in the adapted changing cubicles within the standard changing rooms. The male one has the transfer space on the left.

There are standard changing rooms available.

The standard changing rooms are located to the right of the wet side area as you enter.

The standard changing room is 37m (40yd) from the main entrance.

The standard changing room is 27m (29yd) from the reception desk.

The standard changing room is 15m (16yd) from the pool.

There is not level access to the standard changing rooms.

The changing rooms also contain 4 group changing rooms (shown in photograph 1).

Standard level access shower facilities are available.

The showers are located with the standard changing rooms.

The shower area contains 2 showers with lowered heads.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located within the standard changing rooms.

The female and male toilets are 40m (44yd) from the main entrance.

Inside the venue, there is not level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within the standard changing rooms.

The height of the baby change table once extended is 93cm (3ft ).

There are also standard toilets located just outside the wet side area.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the right as you enter the wet area.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

Staff do not receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The Photograph shows part of the accessible route from the Main Car Park to the Sportspark.