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Disabled Access Guide for Special Care Dentistry Unit
Liverpool University Dental Hospital
Pembroke Place
Liverpool
L7 8XP
Tel: 0151 706 5530
Fax: 0151 706 4854
Web: http://www.rlbuht.nhs.uk
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Introduction
Related link Liverpool University Dental Hospital.
The Special Care Dentistry Unit is located at the rear of the Liverpool University Dental Hospital on the lower ground floor.
The main dental hospital building can be accessed internally from the unit via the lift, but only if arranged with staff.
Opening Times
Access is by appointment only.
Location
The venue is situated within the centre of the city.
This venue is situated in Liverpool.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Liverpool Lime Street.
There is a bus stop within 150m (164yds) of the venue.
Parking
Parking on the main hospital site is limited to staff and permit holders.
There is some disabled parking on site but it is generally used by staff with the exception of the Diabetic Centre where outpatients of that facility can park if displaying a Blue Badge.
It may be possible to drive onto the site to drop off disabled patients outside the side or rear entrances but this is at the discretion of security staff.
There are drop-off areas outside the main and emergency department entrances and the Linda McCartney Centre but vehicles must not be parked in these areas.
Patients and visitors can park in the nearby secure Q-Park facility which is situated less than a 5 minute walk from the hospital and is open 24 hours a day, seven days a week.
The vehicle entrance to Q-Park is on Epworth Street (off Erskine Street).
A pedestrian exit is available on the Prescot Road side of the car park.
The car park has over 40 designated Blue Badge bays on level 1 and two additional bays on each of the other levels.
The dimensions of the bays are 3.5m x 6.5 (11ft 5in x 21ft 3in).
Parking charges are the same for Blue Badge holders.
There is a height restriction of 2.1 metres (6ft 10in) at Q-Park so if you have a vehicle above this height please contact the Trust's Security Team on 0151 706 2228 to make alternative arrangements.
A shuttle bus services runs between the Q-Park car park and the Royal and Dental Hospitals.
The bus runs on request and car park staff can radio for one to arrive within a few minutes.
Outside Access (Unit Entrance)
This information is for the entrance located off Daulby Street.
There is not level access to the service.
The bell is not in a suitable position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 126cm (4ft 1in) wide.
The automatic doors are push pad operated from the inside.
Level Change (Unit Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception
The desk is 4m (13ft 1in) from the unit entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is a hearing assistance system.
The hearing system is available only on request.
The system is a portable loop.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 3m (9ft 10in) from the unit entrance.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 114cm (3ft 8in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Lighting levels are bright.
The room does have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Other Floors
The floors which are accessible by stairs are LG-G-1-2-3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the right as you enter the unit.
The lift is a standard lift.
The floors which are accessible by this lift are B-LG-G-1-2-3.
The lift is 7m (22ft 11in) from the unit entrance.
The dimensions of the lift are 1.4m x 1.06m (4ft 7in x 3ft 5in).
The clear door width is 90cm.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Consultation / Treatment Room (Recovery Room)
There are 9 consultation / treatment rooms available.
The room surveyed was Recovery Room.
The consultation / treatment room is 10m (11yd) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 134cm (4ft 4in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
A hoist is available.
The hoist is powered overhead.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are bright.
The room does not have background music playing.
Consultation / Treatment Room (Consultation Assessment Room)
The room surveyed was Consultation Assessment Room.
The consultation / treatment room is 14m (15yd) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 134cm (4ft 4in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
There is a chair.
The chair is adjustable.
All chairs have armrests.
All chairs are permanently fixed.
A sling is not available.
Lighting levels are bright.
The room does not have background music playing.
This room has a viewing screen for student dentists.
Consultation / Treatment Room (Surgery 2)
The room surveyed was Surgery 2.
The consultation / treatment room is 20m (22yd) from the unit entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are light.
The door opening is 134cm (4ft 4in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a chair.
The chair is not adjustable.
All chairs have armrests.
No chairs are permanently fixed.
Lighting levels are bright.
The room does not have background music playing.
This room has a platform for wheelchairs so patients do not have to transfer to a dentist chair.
The platform is height adjustable and can be tilted in order to reach an ideal position for treatment.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 7m (22ft 11in) from the unit entrance.
The accessible toilet is located straight ahead as you enter the unit.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the accessible toilet are 230cm x 220cm (7ft 6in x 7ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on both sides.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 112cm (3ft 8in) high.
There is a toilet roll holder.
The toilet roll holder cannot be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
The cubicle is fitted with a powered overhead ceiling tracking hoist.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located straight ahead as you enter the unit.
The female and male toilets are 6m (19ft 8in) from the unit entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Disability awareness training can be provided for staff.
The most commonly used documents can be produced in different formats on request.
Different formats include Braille, large print and different languages.
British Sign Language Interpreters can be provided on request.
Language Interpreters can be provided on request.
The main languages requested are Cantonese, Arabic, Somali, Mandarin, Polish and Kurdish.
Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as wards and intensive care units, should be contacted in advance.
Switchboard staff are Type Talk aware.
Help with luggage is available for inpatients.
The mobility aids available in the hospital include mobile hoists, ceiling tracking hoists, wheelchairs, wheelchair platforms, hoist slings, adjustable beds and adjustable dentist chairs.
There is no charge for mobility aids.
To obtain mobility aids please contact reception.
There is not a mobility scooter charging point at the hospital.
Portable hearing loop systems are available at the hospital.
