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Disabled Access Guide for Southbourne Station
Stein Road
Southbourne
Hampshire
PO10 8LE
Tel: 08451 272 920
Textphone: 08451 272 940
Email: comments@southernrailway.com
Web: http://www.southernrailway.com
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Location
The venue is situated within the centre of the town or city.
This venue is situated in Southbourne.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
The convenient dropoff point is located on Stein Road
Outside Access (Stein Road - Platform 2)
There is not level access to the service.
The main doors open (no doors).
The door opening is 120cm (3ft 11in) wide.
Level Change (Stein Road - Platform 2)
There is a ramp or slope to access this area/service.
The ramp or slope is located from the footpath up to the Platform.
The ramp or slope is steep.
The ramp or slope is permanent.
The width of the ramp or slope is 96cm (3ft 1in).
Reception
The reception desk is 10m (11yd) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
The ticket office is on Platform 1.
Train Station
There are 2 platform(s) at this station.
The station is not staffed.
There is an office to obtain help.
This office is located yes on the Eastbound Platform.
There is not a taxi rank.
Announcements on platforms are both audio and visual.
Platforms 1 and 2 are accessible to a wheelchair user.
Both platforms are accessible by a steep ramp.
Platform (1 - Eastbound)
There is no level access to the platform(s).
There is a ramp/slope to access the service.
The ramp is steep.
The ramp is permanent.
The ramp/slope is located from the road up to the Platform
The width of the ramp/slope is 120cm.
There is not an adapted toilet.
The ramp has a hand rail on both sides.
Platform (2 - Westbound)
There is no level access to the platform(s).
There is a ramp/slope to access the service.
The ramp is steep.
The ramp is permanent.
The ramp/slope is located from the road up to the Platform
The width of the ramp/slope is 96cm.
There is not an adapted toilet.
The ramp has a hand rail on the left hand side.
Additional Information
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
Staff are trained to take TypeTalk calls.
