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Disabled Access Guide for South Poplar One Stop Shop
15 Market Square
Poplar
London
E14 6AQ
Tel: 020 7364 5020
Fax: 020 7364 5121
Email: generalenquiries@towerhamlets.gov.uk
Web: http://www.towerhamlets.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
The venue opens at 10:00 on the last Wednesday of every month.
Location
The venue is situated within the centre of the town or city.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open automatically.
The door opening is 87cm (2ft 10in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the front door.
The ramp or slope is easy.
The ramp or slope is permanent.
The width of the ramp or slope is 160cm (5ft 2in).
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
Features and dimensions of adapted toilets
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from reception.
The door opens inwards.
The dimensions of the adapted toilet are 149cm x 280cm (4ft 10in x 9ft 2in).
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
Colour contrast and lighting in adapted toilets
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
