Social Services are located on The Ramp.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There are designated bays located in other car parks around the hospital site.
This information is for the entrance located at the side of the building in car park 5.
There is not level access to the service.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
This information is for the entrance located on The Ramp.
There is not level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is steep.
The ramp or slope is permanent.
There is level access once inside the venue.
There is not a hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is carpet.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the Social Services entrance.
The adapted toilet is located in the main corridor.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 80cm (2ft 7in).
The door is light.
The dimensions of the adapted toilet are 150cm x 280cm (4ft 11in x 9ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 50cm (1ft 7in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 110cm (3ft 7in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard toilets are available.
The female toilets are located to the right as you enter.
The female toilets are 1m (3ft 3in) from the Social Services entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located in the main corridor.
The male toilets are 5m (16ft 4in) from the Social Services entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
There are additional standard toilets located at the rear of the venue.
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.