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Photo from Hampshire County Council

Photo from Hampshire County Council


Disabled Access Guide for Sir Harold Hillier Gardens - Education Centre

Opening Times (Gardens)

DayOpening Times
Monday10:00 - 18:00
Tuesday10:00 - 18:00
Wednesday10:00 - 18:00
Thursday10:00 - 18:00
Friday10:00 - 18:00
Saturday10:00 - 18:00
Sunday10:00 - 18:00

The gardens close at 17.00 between 30th October and 25th March.

Last admission is one hour before closing time.

Opening times for the Education Centre vary according to bookings.

Location

The venue is situated outside the centre of the village.

This venue is situated in Ampfield.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Romsey.

There is not a bus stop within 150m (164yds) of the venue.

Parking

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This venue does have its own car park.

Parking is free for all users.

The car park is at the side of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3m x 4.8m (9ft 10in x 15ft 8in).

The nearest designated bay is 55m (60yd) from the main entrance.

The furthest designated bay is 70m (76yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

Outside Access (Main Entrance)

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This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 200cm (6ft 6in) wide.

Inside Access

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There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Gardens Information

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Hillier Gardens are set in 180 acres of land.

There is a network of paths running through the gardens which give access to all areas.

There is a wide tarmac surfaced path which gives access to a large section of the gardens.

This path links Jermyns House to the Visitor and Education Centres and also covers the Winter Garden and National Collection Glade.

The path is mostly level with only a few easy and moderate slopes.

There are 4 viewpoints along the path and many bench seats.

Access to other parts of the gardens is via paths with cut grass or gravel surfaces which may have moderate or steep gradients in places.

Visitors can borrow manual wheelchairs and powered scooters from the Visitor Centre.

There is a charge for the scooters and staff request that equipment be booked in advance.

Accessible Toilet

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There are accessible toilets within this venue designated for public use.

Location of and access to accessible toilets

The toilet is not for the sole use of disabled people.

There is pictorial signage on or near the toilet door.

The accessible toilet is 2m (6ft 6in) from the main entrance.

The accessible toilet is located immediately beyond the main entrance, to the left.

There is level access to the accessible toilet.

Features and dimensions of accessible toilets

This is a unisex toilet.

A key is not required for the accessible toilet.

The door opens outwards.

The door is locked by a twist lock.

The width of the accessible toilet door is 87cm (2ft 10in).

The door is heavy.

The dimensions of the accessible toilet are 180cm x 225cm (5ft 10in x 7ft 4in).

Floor manoeuvring space is clear in the accessible toilet.

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 105cm (3ft 5in).

There is a dropdown rail on the transfer side.

There is a flush on the transfer side.

The tap type is lever.

There is a mixer tap.

There is not a functional emergency alarm available.

It is tied up and out of reach (higher than 10cm (4in) from floor).

Disposal facilities are available in the cubicle.

There is a coat hook.

The coat hook is not within 120cm (3ft 11in) from floor level.

Position of fixtures in accessible toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

There is not a shelf within the accessible toilet.

There are mirrors in the accessible toilet.

Mirrors are placed at a lower level or at an angle for ease of use.

The height of the toilet seat above floor level is 49cm (1ft 7in).

There is a hand dryer.

The hand dryer cannot be reached from seated on the toilet.

The hand dryer is not placed higher than 100cm.

There is not a towel dispenser.

There is a toilet roll holder.

The toilet roll holder can be reached from seated on the toilet.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink can be reached from seated on the toilet.

The sink is not placed higher than 74cm.

Colour contrast and lighting in accessible toilets

The contrast between the internal door and wall is good.

The contrast between the external door and wall is fair.

The contrast between the grab rails and wall is good.

The contrast between the drop down rails and wall is good.

The contrast between the walls and floor is good.

Lighting levels are medium.

Baby change facilities are located within the venue.

The baby change facilities are located in the adapted toilet.

The height of the baby change table once extended is 88cm (2ft 10in).

Inside the venue, there is level access to the baby change facility.

Standard Toilet

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Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located immediately beyond the entrance, to the right.

The female and male toilets are 4m (13ft 1in) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Additional Information

Staff do receive disability awareness / equality training.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.