Disabled Access Guide for Simply Orthodontics

The venue is situated within the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Orpington.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the back of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 144cm (4ft 8in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There are steps to access this area/service.

The steps are located in front of and immediately beyond the entrance.

There are 5 steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do not have handrails.

This information is for the entrance located at the back of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 73cm (2ft 4in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope does not bypass the steps.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The width of the ramp or slope is 125cm (4ft 1in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 5m (16ft 4in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk has a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 8m (26ft 2in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 3 consultation / treatment rooms available.

The room surveyed was 1.

The consultation / treatment room is 5m (16ft 4in) from the waiting room.

There is level access to the consultation / treatment room.

There are not doors into the consultation / treatment room.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

Lighting levels are medium.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located within the waiting room.

The unisex toilets are 6m (19ft 8in) from the reception desk.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Registered assistance dogs are not welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Members of staff who speak Afrikaans and Norwegian are generally on duty.