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Photo from London Borough of Enfield



Disabled Access Guide for Silver Street Station

Venue Image
Address:
Sterling Way
Edmonton
London
N18 2UE

Tel: 0845 600 7245
Fax: 01603 214567
Textphone: 0845 600 7245

Email: nxea.customerrelations@nationalexpress.com

Web: http://www.nationalexpress.com

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Location

The venue is situated outside the centre of the town or city.

This venue is situated in Edmonton.

The venue is not on a road with a steep gradient.

Parking

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

Outside Access (Main Entrance)

Outside Access Image

There is not level access to the service.

The main doors open (no doors).

The door opening is 145cm (4ft 9in) wide.

Level Change (Main Entrance)

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This entrance opens directly onto Platform 1.

Outside Access (Alternative Entrance)

Outside Access Image

There is not level access to the service.

The main doors open (no doors).

The door opening is 141cm (4ft 7in) wide.

Level Change (Alternative Entrance)

There are steps to access this area/service.

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This entrance opens directly onto Platform 2.

Reception (Ticket Office)

Reception Image

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

The ticket office is located on Silver Street, next to the entrance to Platform 1.

The ticket office is open Monday to Friday 06:30-13:40 and Saturday 06:30-13:40.

Train Station

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 13.40 - 6.30.

There is an office to obtain help.

This office is located the Ticket Office.

The train companies operating from within this station are National Express.

There is not a taxi rank.

Announcements on platforms are visual.

Platform

Train Station Platform Image

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1-2.

The platform(s) accessed by steps only is/are 1-2.

Additional Information

Staff are Text Relay aware.