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Disabled Access Guide for Sidcup Station
Station Road
Sidcup
Kent
DA15 7AW
Tel: 08450 002 222
Fax: 08456 786 976
Textphone: 08007 834 548
Web: http://www.southeasternrailway.co.uk
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Location
The venue is situated within the centre of the area.
This venue is situated in Sidcup.
The nearest mainline Railway Station is Sidcup.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are level changes with no dropped kerbs.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This entrance gives access to platforms 1.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located leading to the entrance.
There are 5 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp overcomes the steps.
Outside Access (Platform 2 Entrance)
This information is for the entrance located at the side of the building.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 100cm (3ft 3in) wide.
Level Change (Platform 2 Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is steep.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Train Station
There are 2 platform(s) at this station.
The station is staffed.
There are generally 3 member(s) of staff on duty.
The station is not staffed between 19:50-06:10.
There is not an office to obtain help.
There is a ticket office.
The ticket office is located on the right as you enter.
The ticket office is 6m (19ft 8in) from the main entrance.
The train companies operating from within this station are South Eastern.
There is not a taxi rank.
Shops and services within the station include Martins and CafeConcerto.
All key concourse shops and services have level access.
Announcements on platforms are both audio and visual.
Wider ticket barriers are available to access platforms.
Adapted toilets are not located on the main station concourse.
There is a wheelchair available to borrow.
To borrow a wheelchair please contact the ticket office.
Platform
This information is for platform(s) 1-2.
The platform(s) accessed by ramp / slope is/are 1-2.
There is a bridge linking Platform 1 and 2.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 30m (33yd) from the main entrance.
The accessible toilet is located on the right of platform 1.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is required for the accessible toilet.
The key is not a radar key.
The key can be obtained from any member of staff.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 100cm (3ft 3in).
The door is light.
The dimensions of the accessible toilet are 170cm x 180cm (5ft 6in x 5ft 10in).
Floor manoeuvring space is not clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 65cm (2ft 1in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are not mirrors in the accessible toilet.
The height of the toilet seat above floor level is 55cm (1ft 9in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 110cm (3ft 7in) high.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on the concourse.
The female and male toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
