Disabled Access Guide for Shortlands Dental Practice

This venue is open every other Saturday 10:00-16:00 by prior arrangement.

The venue is situated outside the centre of the town.

This venue is situated in Shortlands.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Shortlands.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 72cm (2ft 4in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 72cm (2ft 4in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 2 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk is generally staffed.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are varied.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 4m (13ft 1in) from the main entrance.

The type of flooring is carpet.

There is not room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information is available in Braille on request.

Information is available in large print on request.

Information in other languages and formats is not available on request.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 15m (16yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is vinyl.

There is not room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are adjustable.

The room does have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilets are 6m (19ft 8in) from the the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are bright.

Staff do receive disability awareness training.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Assistance dogs are welcome but the venue needs to be notified in advance.