Disabled Access Guide for Shadwell DLR Station

The venue is situated within the centre of the town or city.

This venue is situated in Shadwell.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Limehouse.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is level access to the service.

The main doors open (no doors).

The door opening is 126cm (4ft 1in) wide.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

These steps access the platforms from the main concourse.

There is a lift for public use.

The lift is located on the main concourse.

The lift is a standard lift.

The lift is 6m (19ft 8in) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.47m x 0.97m (4ft 9in x 3ft 2in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

The lift is used to access all platforms from the main concourse.

There are 2 platform(s) at this station.

The station is not staffed.

There is not an office to obtain help.

The train companies operating from within this station are Docklands Light Railway.

There is not a taxi rank.

Shops and services within the station include Newsagents.

Announcements on platforms are visual.

Platforms 1 and 2 are accessible to a wheelchair user.

There are 2 automated ticket machines on the main concourse.

There is level access to the platform(s).

Access to the platform(s) is via lift.

There is not an adapted toilet.

Staff do receive disability awareness / equality training.

Documents are not available in Braille.

Documents are not available in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.