| Day | Opening Times |
|---|---|
| Monday | 09:30 - 12:30 |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
The convenient dropoff point is located on High Street, outside the Large Hall
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 96cm (3ft 1in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 110cm (3ft 7in).
There are steps to access this area/service.
There are 2 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the right going up.
The automatic doors slide open.
The ramp has a handrail on the left hand side going up.
The reception desk is 5m (16ft 4in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is not a hearing assistance system.
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
The Citizens Advice Bureau sessions take place in the Council Chambers.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
The adapted toilet is 10m (11yd) from the accessible entrance.
The adapted toilet is located to the left of the reception desk.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 228cm x 196cm (7ft 5in x 6ft 5in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 130cm (4ft 3in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is not placed higher than 74cm.
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Standard toilets are available.
The female toilets are located to the left of the reception desk.
The female toilets are 6m (19ft 8in) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
The male toilets are located to the left of the reception desk.
The male toilets are 5m (16ft 4in) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby change facilities are not located within the standard toilet.
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.