Local access information
across the country
Disabled Access Guide for Sandown Park Racecourse
Portsmouth Road
Esher
Surrey
KT10 9AJ
Tel: 01372 464348
Fax: 01372 465205
Web: http://www.sandown.co.uk
Email us about this Venue
Find more venues in Elmbridge Borough Council
Introduction
Services/facilities within the building include food, drink and betting outlets.
On non race days the floors, rooms and halls are available for hire.
Location
The venue is situated outside the centre of the town.
This venue is situated in Esher.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Esher.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 11 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 6m (11ft 5in x 19ft 8in).
The nearest designated bay is 60m (65yd) from the main entrance.
The furthest designated bay is 80m (87yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does have to cross a road.
The road is not generally busy.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
This information is for the entrance located on Portsmouth Road.
There is not level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 158cm (5ft 2in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the drop off point to the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left as you face reception.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 93cm (3ft ).
There are steps to access this area/service.
The steps are located to the right as you face reception.
There are 11 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp overcomes the steps.
Other Floors
The floors which are accessible by stairs are LG-G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Escalators can be used to access other floors.
The floors which are accessible by escalator are G-1.
The escalator steps are not clearly marked.
The head and foot of the escalators are not clearly marked.
The lighting level is bright.
Lift
There is a lift for public use.
The lift is located on the right past reception.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1-2.
The lift is 66m (72yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.84m x 1.53m (6ft x 5ft ).
The clear door width is 103cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
They are between 80-115cm from the ground.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
There are two lifts, one at either end of the concourse.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 14m (15yd) from the main entrance.
The adapted toilet is located to the left as you face reception.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from the reception desk.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 160cm x 205cm (5ft 2in x 6ft 8in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 68cm (2ft 2in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 102cm (3ft 4in) high.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
There are 8 adapted toilets within the venue.
3 are for the sole use of disabled people and locked by RADAR key and 5 are unlocked and have baby change facilities.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located on the left as you enter the venue.
The female and male toilets are 14m (15yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
There are 30 standard toilets throughout this venue.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are not Text Relay aware.
Plastic cups are available.
Plastic cutlery is not available.
Drinking straws are available on request.
Children are welcomed at the venue.
The photograph shows the external viewing area, designated for wheelchair users.
