Disabled Access Guide for Sandcastle Water Park

The venue is situated within the centre of the town.

This venue is situated in Blackpool.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Blackpool South.

This venue does have its own car park.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 6 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.6m x 6m (11ft 9in x 19ft 8in).

The nearest designated bay is 45m (49yd) from the main accessible entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

The car park is 45m from the venue's entrance.

The convenient dropoff point is located in the car park.

This information is for the entrance located on South Beach.

There is not level access to the service.

The main doors open automatically.

The doors are single width.

The door opening is 117cm (3ft 10in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

This venue does play background music.

The lighting levels are bright.

There is a ramp or slope to access this area/service.

The ramp or slope is located between the entrance and reception.

The ramp or slope is easy.

The ramp or slope is permanent.

The photograph shows the easy ramp between the entrance and reception.

The reception desk is 32m (35yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is low.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is a lift for public use.

The lift is located in the foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G-B.

The lift is 45m (49yd) from the accessible entrance.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.03m x 1.45m (3ft 4in x 4ft 9in).

There is not a mirror to aid reversing out of the lift.

The lift does not have a visual floor indicator.

The lift does not have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does not have tactile markings.

The floors which are accessible by stairs are G-B.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

Some tables are permanently fixed.

Some chairs are permanently fixed.

The distance between the floor and the lowest dining table is 51cm (1ft 8in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are not presented in contrasting colours.

The type of food served here is hot and cold meals.

It is 1 metre (3.3 feet) to the nearest table from the restaurant entrance.

There is a ramped entrance into the water.

There is a wet side chair available.

There is not a hoist for wheelchair users to access the water.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There are not adapted changing rooms available.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are not available.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the foyer opposite the reception counter.

The female toilets are 36m (39yd) from the accessible entrance.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the foyer opposite the reception counter.

The male toilets are 36m (39yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the female changing rooms.

The female toilets are 60m (65yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the male changing rooms.

The male toilets are 60m (65yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

The photograph shows the water-based wheelchair.

The photograph shows the roll in shower which is located in the family changing rooms.

Opening times vary at different times of the year. Please contact the venue for details.