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Disabled Access Guide for Salvation Army Hall Romford
High Street
Romford
Essex
RM1 1JJ
Tel: 01708 380280
Email: admin@romfordsa.org.uk
Web: http://www.romfordsa.org.uk
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Introduction
Please contact venue for opening times.
Location
The venue is situated within the centre of the town.
This venue is situated in Romford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Romford.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the side of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 192cm (6ft 3in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the pavement to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 138cm (4ft 6in).
There are steps to access this area/service.
The steps are located directly in front of the entrance.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
The ramp overcomes the steps.
Reception
The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are adjustable.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The fixed hearing loop is in the main hall.
Level Change (Main Hall)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading from the cafe to the main hall.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 116cm (3ft 9in).
There are steps to access this area/service.
The steps are located leading from the cafe to the main hall.
There are 2 steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on the right going up.
The ramp has a handrail on the left going up.
The ramp overcomes the steps.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located on the left past reception.
The lift is a platform lift.
The floors which are accessible by this lift are G-1.
The lift is 6m (19ft 8in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.03m x 1.5m (3ft 4in x 4ft 11in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Restaurant / Bar
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 3m (9ft 10in) from the cafe entrance.
The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.
The distance between the floor and the highest dining table is 73cm (2ft 4in) cm.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is snacks.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the main entrance.
The adapted toilet is located on the left past reception.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 235cm x 280cm (7ft 8in x 9ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 160cm (5ft 2in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 135cm (4ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 79cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 99cm (3ft 2in).
Inside the venue, there is level access to the baby change facility.
There is a wheel in shower within this toilet.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located off the cafe area.
The female and male toilets are 18m (20yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Standard Shower
Standard level access shower facilities are available.
The showers are located within the adapted toilet.
There is level access to the services from the shower facilities.
Additional Information
Staff do not receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level (unknown at time of research).
Staff are not Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Children are welcomed at the venue.
