










| Day | Opening Times |
|---|---|
| Monday | 10:00 - 18:00 |
| Tuesday | 10:00 - 18:00 |
| Wednesday | 10:00 - 18:00 |
| Thursday | 10:00 - 18:00 |
| Friday | 10:00 - 22:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 10:00 - 18:00 |
Last admission into the galleries is half an hour before closing time.
The venue is situated within the centre of the town or city.
This venue is situated in London.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Charing Cross.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Piccadilly Circus.
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is in the far left corner of Burlington Courtyard.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do need to be booked in advance.
There are 2 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are uneven surfaces.
The car park surface is cobbled.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 2m x 5.5m (6ft 6in x 18ft ).
On street Blue Badge parking is located on Sackville Street.
Clearly signed and/or standard on street marked bays are available.
Standard marked parking bays are located on Sackville Street.
There is not a designated drop off point.
The parkig bays in the Courtyard are not marked.
Disabled parking should be booked at least a week in advance. Time slots available are 10am to 2pm, 2pm to 6pm and 6pm to 10pm.
Please call 020 7300 8028 or email access@royalacademy.org.uk, giving your name, vehicle registration number and a contact telephone number.
For more details on parking in the area, please see the City of Westminster Council Parking Website.
This information is for the entrance located at the far end of the Burlington House Courtyard.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
During summer months the doors are usually held open during opening hours.
There is a ramp or slope to access this area/service.
The ramp or slope is located either side of the steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 135cm (4ft 5in).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 4 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramps overcomes the steps mentioned, and have a handrail on differing sides either side of the entrance.
The reception desk is 8m (26ft 2in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
There are 2 separate desks here. The Information Desk is on the left hand side of the foyer as you enter, and the Ticket Office is to the right.
There is only 1 portable hearing available for use on both desks.
There is level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
The hearing loop is located in the Royal Academy Shop on the 1st floor.
There is a Friends room situated off the foyer with refreshments and a large seating area. This room is only for use by members.
The Belle Shenkman Restaurant is situated off the Friends Room. Access is via 4 medium steps with handrails on both sides. This restaurant is also for members only.
The floors which are accessible by stairs are G - 1 - 2.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
There is a lift for public use.
The lift is located in the cafe.
The lift is a standard lift.
The floors which are accessible by this lift are G - 1 - 2.
The lift is 30m (33yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.35m x 2.8m (4ft 5in x 9ft 2in).
The clear door width is 80cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does not have tactile markings.
The lift is manned and visitors are assisted by a member of staff at all times.
There is a lift for public use.
The lift is located off the courtyard area.
The lift is a standard lift.
The floors which are accessible by this lift are G - 1.
The lift is 4m (13ft 1in) from the Courtyard.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.5m x 3.4m (4ft 11in x 11ft 1in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
This service lift has a larger capacity than the main glass lift and can be used to access the 1st floor. Visitors using this lift are accompanied by a member of security.
Exhibits can be audio described.
Tactile signage for exhibits is not available.
There is a wheelchair to borrow.
To borrow the wheelchair contact020 7300 8028 or access@royalacademy.org.uk.
Audio guides are available free of charge for visually impaired visitors to use in exhibitions. Descriptive audio is available for exhibitions in the Sackler Wing of Galleries. Please ask at the audio desk at the entrance to the exhibition.
A large print list of works and gallery guides are available free of charge to use in exhibitions. They are available from the wall holders in the galleries. Large print gallery guides are available from the entrance to the exhibition.
A trained volunteer can be booked for a one-to-one tour to describe the works in the exhibition. Please allow two weeks notice for your booking as this is a volunteer service.
An album of thermoform images of the permanent collections are available. This should be booked in advance.
Every year a number of sculptures in the Summer Exhibition are available for visually impaired people to explore by touch. These works are identified by Braille labels and a large print list which are available from the Information Desk. Touchable facilities are also available for most exhibitions. Please telephone in advance of your visit to inquire about touchable resources.
There are a series of events run for deaf and hard of hearing people. These gallery tours have British sign language and lip speaking interpretation. For deaf or hard-of hearing children, Art Detective worksheets are available for all exhibitions from the Information Desk.
A portable hearing loop is available from the audio desk for use with the audio guides. No deposit is required to use the loop, just the standard charge for using the audio guide.
A transcript of the audio guide is also available from the audio desk.
An early morning private tour for wheelchair users is held for each exhibition. Please contact the venue for more details.
There is a ramp or slope to access this area/service.
The ramp or slope is located leading into the Tennant Room on the 1st floor.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 80cm (2ft 7in).
There are steps to access this area/service.
The steps are located in the Library Archive and Print Room.
There are 9 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The Library Archive and Print Room is located on the 2nd floor.
Exhibits can be brought up to the foyer at the entrance to the room, for visitors who cannot manage the steps to view.
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
Some tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is 22m (24yd) from the main entrance.
The distance between the floor and the lowest dining table is 68cm (2ft 2in).
The distance between the floor and the highest dining table is 69cm (2ft 3in).
There is ample room for a wheelchair user to manoeuvre.
Menus are available on the wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.
The cafe is situated on the ground floor, to the right behind the main staircase.
| Day | Opening Times (Cafe) |
|---|---|
| Monday | 10:00 - 17:30 |
| Tuesday | 10:00 - 17:30 |
| Wednesday | 10:00 - 17:30 |
| Thursday | 10:00 - 17:30 |
| Friday | 10:00 - 19:30 |
| Saturday | 10:00 - 17:30 |
| Sunday | 10:00 - 17:30 |
The following information is for the bar.
Once inside, there is not level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is ample room for a wheelchair user to manoeuvre.
Some tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.
The distance between the floor and the highest dining table is 73cm (2ft 4in) cm.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
The restaurant is located on the ground floor, the the left behind the central staircase.
| Day | Opening Times (Restaurant) |
|---|---|
| Monday | 10:00 - 17:30 |
| Tuesday | 10:00 - 17:30 |
| Wednesday | 10:00 - 17:30 |
| Thursday | 10:00 - 17:30 |
| Friday | 10:00 - 16:30 |
| Friday | 18:15 - 22:00 |
| Saturday | 10:00 - 17:30 |
| Sunday | Closed |
Table service dinner is available on Friday evenings.
There is a ramp or slope to access this area/service.
The ramp or slope is located leading down to the restaurant.
The ramp or slope is moderate.
The ramp or slope is permanent.
The ramp has a central handrail.
The area where is ramp is located also houses small exhibitions.
There are adapted toilets within this venue designated for public use.
The toilet is for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 12m (13yd) from the main entrance.
The adapted toilet is located to the right of the central staircase as you enter.
There is level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 94cm (3ft 1in).
The door is heavy.
The dimensions of the adapted toilet are 115cm x 210cm (3ft 9in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 78cm (2ft 6in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 117cm (3ft 10in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 109cm (3ft 6in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is fair.
Lighting levels are medium.
Standard toilets are available.
The female toilets are located to the left of the central staircase as you enter.
The female toilets are 18m (20yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
The male toilets are located to the right of the central staircase as you enter.
The male toilets are 20m (22yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Baby change facilities are located within the standard toilet.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 84cm (2ft 9in).
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
There is a buy one get one free policy for disabled people bringing carers and a discount on the disabled person's ticket.