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Disabled Access Guide for Rowley Bristow Orthopaedic Unit
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 722600
Fax: 01932 874757
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
The Rowley Bristow Orthopaedic Unit is located on level 3 of the Prince Edward Wing.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 5 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.9m x 5m (9ft 6in x 16ft 4in).
The nearest designated bay is 20m (22yd) from the main entrance.
The furthest designated bay is 30m (33yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located in front of the building.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
This entrance opens into level 2 of the Prince Edward Wing.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Other Floors
The floors which are accessible by stairs are 2-3.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located directly opposite the entrance.
The lift is a standard lift.
The floors which are accessible by this lift are 2-3.
The lift is 7m (22ft 11in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.6m (5ft 2in x 8ft 6in).
The clear door width is 130cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Reception
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 5m (16ft 4in) from the lift.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open towards you (pull).
The doors are double width.
The doors are permanently held open.
The door opening is 160cm (5ft 2in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are vending machines.
The vending machines controls are within 120cm from floor level.
There is a children's play area.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room (Consulting Rooms/Offices)
There are 14 consultation / treatment rooms available.
The room surveyed was 1.
The consultation / treatment room is 12m (13yd) from the lift.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 120cm (3ft 11in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Treatment Cubicles)
The consultation / treatment room is 16m (17yd) from the lift.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 140cm (4ft 7in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is not a chair.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Plaster Room)
The consultation / treatment room is 15m (16yd) from the lift.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
There is a chair.
The chair is adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 16m (17yd) from the lift.
The adapted toilet is located at the rear of the waiting area.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 95cm (3ft 1in).
The door is light.
The dimensions of the adapted toilet are 190cm x 280cm (6ft 2in x 9ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser can be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located at the rear of the waiting area.
The unisex toilets are 16m (17yd) from the lift.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
there are additional standard toilets available at the rear of the unit.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Children are welcomed at the venue.
