Disabled Access Guide for Ronald Brown Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Queens Park.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Westbourne Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.8m x 5.4m (5ft 10in x 17ft 8in).

On street Blue Badge parking is located on Fermory Road next to the venue.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.75m x 5.4m (5ft 8in x 17ft 8in).

Standard marked parking bays are located on Fermory Road next to the venue.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 81cm (2ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is wood.

There is a waiting room / area.

The waiting room / area is 6m (19ft 8in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is wood.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 10m (11yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 69cm (2ft 3in) wide.

The type of flooring is carpet.

There is not a bed/couch.

There is a chair.

The chair is adjustable.

All chairs have armrests.

Some chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.