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Disabled Access Guide for Ringwood Registration Office
Public Offices
65 Christchurch Road
Ringwood
Hampshire
BH24 1DH
Tel: 0845 603 5637
Email: ringwood.registrars@hants.gov.uk
Web: http://www.hants.gov.uk/registration
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Ringwood.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Christchurch.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 4.6m x 5.2m (15ft 1in x 17ft ).
The nearest designated bay is 20m (22yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There is one Blue Badge bay located 12m from the rear entrance at the rear of the venue.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue on Christchurch Road.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 128cm (4ft 2in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 156cm (5ft 1in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 105cm (3ft 5in).
There are steps to access this area/service.
The steps are located leading up to the entrance.
There are 3 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp overcomes the steps.
Outside Access (Rear Entrance)
This information is for the entrance located at the rear of the venue.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 80cm (2ft 7in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 82cm (2ft 8in) wide.
This entrance should be used to access the small ceremony room.
The adapted can also be accessed via this entrance.
The office should be contacted in advance if using this entrance.
Level Change (Rear Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading dowm to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 100cm (3ft 3in).
Reception
The reception desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The fixed hearing assistance system is in the ceremony room.
Level Change (Inside Access)
There are steps to access this area/service.
The steps are located in the main corridor.
There are 2 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
These steps lead from reception and the main ceremony room to the small ceremony room.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The accessible toilet is 35m (38yd) from the main entrance.
The accessible toilet is located at the rear of the venue.
There is not level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 83cm (2ft 8in).
The door is heavy.
The dimensions of the accessible toilet are 160cm x 210cm (5ft 2in x 6ft 10in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 110cm (3ft 7in) high.
There is not a toilet roll holder.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are bright.
The adapted toilet is only 5m from the rear entrance.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 98cm (3ft 2in).
Inside the venue, there is not level access to the baby change facility.
Level Change (Adapted Toilet)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the toilet.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 100cm (3ft 3in).
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Additional Information
Staff do receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
There are home visits/services available.
